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January 2024 by Alan Lachica
Great company to do business with! Maria helped me through the claims process. Mitch was on time and very helpful. Matt even gave me a ride back to work while they fixed my windshield. Great company~!
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January 2024 by Ryan Spittka
Ron is the man to see!
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November 2023 by Mike L
I had a great experience working with 20/20. Theresa helped me get everything set up and scheduled. She's very knowledgeable and personable. Lennox did a great job replacing my windshield. He was very knowledgeable, conscientious and detailed in his work. It was a pleasure to see how much pride he takes in his profession and how well he did everything. He was a pleasure to meet with a great personality, helpful attitude and warm smile. This company has so many 5-star reviews for a reason... they know what they are doing and how to do it well! Thanks for a great, fast and positive experience. I couldn't recommend them more highly.
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November 2023 by Tiffany Eakes
Willie was excellent and my windshield looks brand new! I was quoted 3 hour wait time over the phone which I was dreading because I had no one to drop me off so I had to wait and Willie was done in an hour and half! I definitely recommend this place.
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November 2023 by CC Love
When I called in to get serviced. I was greeted by a lady who was accommodating and I felt went over and beyond. However, I was promised a call back to the day before my appt. To let me know if I needed to get a rental or not. I never received a call back and was apprehensive. So, I called a little after five that same day and never received a callback. I called again that morning. I spoke with Theresa. She was so pleasant and helpful! I overall give it a 5 Star experience. Everyone has a bad day and was told it was a busy day and they apologized. They ordered me a Uber to and fro! I appreciate them and will refer!
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September 2023 by Nunya Business
gotta answer the phone to get business**your service experience starts long before you earn my hard earned money.I’m glad you’re showing your true colors for the world to see.
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September 2023 by Kyle Cassas
Great Service-dropped by to see if they could help me fix a gasket/seal. Couldn’t remember exactly when the windshield was replaced, but they had me in their system and fixed everything on the spot without any questions. Can’t thank them enough and will be sending all of my business here because of how they just treated me. Rare to find this kind of service these days. Will be back if I have any windshield needs.
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September 2023 by Dixie Sokolik
DISCLAIMER: Not an ad, nor do I receive anything from making this post. Only a repeat customer who was always happy with the services I received, but absolutely in awe of my experience this time.This is my 2nd or 3rd time using 20/20 Auto Glass Repair.Because I was putting this through my insurance this time, I allowed my insurance to make an appointment with a different company, only to live to regret that decision. After waiting 5 weeks for repair only to have the company cancel, I requested my insurance to make an appointment with 20/20.Their extremely kind technician, Tony, has serviced our needs before. Hearing of our dilemma (waiting 5 weeks for repair with the other company) this wonderful man took it upon himself to help us by squeezing us in onto his own busy schedule by using his own time, a kindness that was absolutely astounding, and virtually unheard of in this day and age! He took time away from his family to come to our home and replace/install/recalibrate our windshield quickly, efficiently and with a smile on his face and now- thanks to him-my husband will no longer have to take time off to take me to my numerous medical appointments.Their pricing is competetive with the other repair/services in our area, but their customer service, due to Tony and others like him, is second to none! I've written to my insurance agent to request that they make 20/20 Auto Glass Repair the provider of choice in my file, and I strongly urge anyone reading this to do the same. Making them your first call of choice will probably be the only call you have to make.
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July 2023 by Tammy Avery
Mitch was absolutely PHENOMENAL!!!! he was super nice and got the job done in no time! Even with them sending him the wrong windshield he immediately got the right one! I am so pleased! I’ll be recommending everyone to him!! Thank you Mitch!!Service: Auto windshield repair
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July 2023 by Kelly McCuen
I am super pleased with how easy this process was and with how professional Ronald is! Scheduling to replace my front windshield was easy and just took a few minutes. The day before my appointment, I got the generic "tech will show up between 8 AM-5 PM" text. The morning of my appointment day, Ronald called. He identified himself and his employer which is rare, and I really appreciate that. He told me he would arrive between 2 PM-4 PM which helped me because I could get errands done in the morning and not be stressing that he would just show up while I was gone. Ronald arrived early, he did a superb job, and I 100% recommend 20/20 Auto Glass.Service: Auto windshield replacement
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April 2023 by Ed Zeagler
Thanks to South Carolina roads, I have had to take advantage of their services multiple times. They are always prompt and efficient in their work. I have always been very satisfied.
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March 2023 by Rick Grover
The company sent a technician out very quickly to my business. Lennox was a true expert and explained everything he was doing and cleaned up everything when he was done. Very satisfied with this excellent work.Service: Auto windshield replacement
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February 2023 by K P
EASY PEASY! After our Xmas road trip left us with a windshield ding that turned into an ever-growing crack, we called 20/20 Auto Glass based on their Google rating and stellar reviews. In my experience, these reviews are fully earned and deserved. The whole process couldn't have been easier. In S.C., if you have comprehensive insurance, you'll pay nothing to replace your windshield. You simply provide vehicle number and some basic info on insurance. They 3-way call your insurance, and after a few quick questions, you're on the schedule! They were out in a few days (after the rain finally let up) and within half an hour my windshield was replaced! This was a start-to-finish professional experience that exceeded my expectations (due to how streamlined their process was and how quickly they came out). A+!
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February 2023 by TC Smith
Technician was very polite and as far as I can tell did a great job replacing my windshield. They do guarantee their work also so its a worry free guarantee. Would definitely recommend 20/20 autoglassService: Auto windshield replacement
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February 2023 by Thomas Smith
Technician was very polite and as far as I can tell did a great job replacing my windshield. They do guarantee their work also so its a worry free guarantee. Would definitely recommend 20/20 autoglassService: Auto windshield replacement