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April 2024 by André Von
Every time I come here something is screwed up. Last time they mislabeled the trial contacts. So they ordered another set for me to try before I ordered. I got a voicemail saying they were here, but when I came to pick them up the worker couldn't find them and argued with me saying it was a mistake. I was about to walk out when she looked again and SURPRISE they were there! Apparently whoever called me didn't bother to scan them into the system. I've been coming here for several years, but this is the last time. Very unprofessional to say the least, but I guess it's to be expected with a discount chain - you get what you pay for.
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March 2024 by Giselle Arguedas
Very friendly, excellent service, and above all they speak Spanish!
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March 2024 by Gary Turgeon
Got a few pair of glasses several months ago. One of which was in my existing frames. Fast forward to today when I lost a nose piece. Walked in and they took care of it in 5 minutes.Thanks a bunch guys.....see you when it's time to get new ones...
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March 2024 by Lisa GVL
I am writing to express my sincere gratitude for the exceptional care I received from Dr. Erneston during my most recent visit. I have been going to America's Best for several years both in Florida and to the Haywood location in Greenville, SC. For years, I had been prescribed a multifocal contact lense. However, I was told that I may still need to wear a light reader with my contacts. I found myself really struggling to see things clearly and couldn't understand why. I attributed this difficulty to my age. It was during my exam with Dr Erneston that everything changed. He did a very thorough exam and asked me why I was wearing a multifocal contact lense and relying on reading glasses. I told him that the last doctor I saw told me that I would still need a light reader. He said he was going to make adjustments to my prescription and I would no longer need a reader at all. I was apprehensive about the changes, however, upon receiving my new contacts, I was completely astounded by the difference they made! I suddenly felt like I had regained the clarity that had been lost for the past three years! Dr. Erneston's attention to detail and dedication to addressing my concerns were remarkable! He approached the exam with such professionalism and empathy, leaving me feeling reassured and confident with his expertise. Thanks to his care, I no longer require reading glasses and have packed them up and gave them away! I hope to never need them again! I cannot adequately express how grateful I am to have found Dr. Erneston. His knowledge ad expertise have undoubtedly enhanced my quality of life, and I am incredibly thankful. I firmly believe that Dr Ernsteon is an invaluable asset to your team at America's Best.
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March 2024 by Charlie Perry
Brenda was extremely helpful! She has the best attitude and is so cheerful! I highly recommend her to everyone!
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March 2024 by Natalie Yang
Brenda was the nice lady who helped my sister and I today, my sister had never been here before, and Brenda was a great help. She went through all of the amazing add ons and services they have, and my sister even chose one too. We love Brenda
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March 2024 by Enzo Porter
Great service and very nice staff! Shout out to Brenda ?
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March 2024 by Heatherly Price
Brenda was a pleasure to work with. She was very polite and thorough. Thanks for all you do.
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March 2024 by Nakia Anderson
Brenda was the most kind, patient and helpful person here. This is my first time getting both glasses and contacts and she made that process a lot easier for me. Thank you.
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March 2024 by evelyn sanchez
Lovely customer service, Brenda was amazing and very helpful.
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March 2024 by Nathean Scott
Brenda was excellent. Great customer service.
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March 2024 by Angel Pickens
Tammy & Elaine were absolute angel’s! I had a very difficult experience due to some complications with my insurance they DID NOT stop until I was able to purchase my glasses! Thank you so much for the SUPERIOR service.
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March 2024 by murrell riley
Felt rushed the entire time from the call not once but twice to confirm I would be early for the appointment.. 1st person checking you in, 2nd person doing the pre exam to the doctor all come across as stressed and combative. They seem to have a habit of losing your prior exam information and get irritated when you advise them of such. Just hope the prescription is correct.. I would also advise the doctor to close his door if he wants to advise the staff to not take late appointments.
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March 2024 by Bubba Blu Turner-Levy
Excellent service even when they are crazy busy. My family and I visited this location on a Saturday. Even though they were very busy everyone was helpful and knowledgeable. Especially Tammy, we had all sorts of issues with our insurance from the insurance company side and Tammy was patient, helpful, and kind. She has a vast knowledge of both eyeglasses and insurance red tape. I don't think our visit would have been as successful as it was without her involvement. Thanks again Tammy you're awesome!!!!
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March 2024 by Teeshia Pickens
Mrs.Brenda very sweet and very knowledgeable bout her job. And she was very very helpful in everything I needed to know.. I really appreciate her helping me.
