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March 2024 by Mickey Lathum
Braun Clark was a friendly, not pushy salesman. If you are in the market look him up.
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March 2024 by Carolyn Rice
Abby, the salesperson who helped me was fantastic! I'm a short person and find most couches and chairs uncomfortably deep.Right away Abby showed me several pieces that were comfortable. She also kept in mind the color scheme I wanted and arranged a grouping that I loved and purchased. Thank you so much, Abby!
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March 2024 by Victor Mejia
I went on Feb 11 and made my purchase for several things….. very nice salesman and we agreed the delivery date and everything ok!! Finally 5 march arrived and they delay until 8 at 2-5 p.m. 8 arrived and the purchase arrives incomplete with no previous notification, also, salesman agreed to include assembly and delivery guys just drop the box in the middle of my apt saying “ we are not ashley worker if you have any problem call them directly” I asked to take everything and they said no…. With the boxes in my apt I went to this store and manager just give me a number and said that is directly with customer services and even him as a manager couldn’t do any…. After a nice talk he agreed to support me just give 2 options…. Wait for the complete purchase “late march” not even a real date and they send people for assembly or wait for a call today, agree a pick up for the boxes and wait for my money back…. Still waiting for the mail…..
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March 2024 by Sharon Mann
My husband and I purchased a living room group set today and Brian (BJ) Johnson was phenomenal! He gave us time to look around and then was very informative and helpful when we had made our decision. I would recommend Ashley Furniture and BJ!
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March 2024 by Helen Patrick
Having had problems with a piece of furniture that I purchased here, I went to Ashley today to pick a replacement. I found the piece I needed thanks to Jennifer Hillyer. She showed something I would not have normally looked at and I absolutely love it! Then Dominique, in Customer Service, assisted us to get the transaction to go through. Dominique had already assisted with the warranty issue. She was pleasant and glad to help.Both of these ladies were extremely helpful. Jennifer was not high pressure sales and extremely knowledgeable about all of the products we discussed. Thank you both for your assistance. It is refreshing to have such a great experience in this day!
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March 2024 by Chris Varady
I worked with Aleia Harris and Madison Smith with finding the perfect setup for my home! I felt so welcomed and they took great care of me! Please ask for them when you come in! No matter what you’re looking for they are so happy to help!!!!
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March 2024 by Joe Elam
Aleia Harris was our salesperson and is a definite asset to Ashley. She is very personable and professional. When ever we are in Ashley we seek her out and consider her our friend. Joe and Kay Elam
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March 2024 by harold merck
B.J. did an excellent job. My wife and I are very happy with our purchase.
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March 2024 by Bruce McLean
I enjoyed my time with Jennifer HILLYER choosing my love seat. She was so helpful in her suggestions and although the store is very large, she took me to the pieces that she felt matched my desires. I really appreciated her laid-back style!
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March 2024 by Rick Barnes
Aleia Harris was great. No pressure. We used a store credit from the warranty on furniture we bought five years ago with no issues. We furnished our entire house when we moved just over five years ago and it’s always been a great experience.
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March 2024 by Pamela L
I visited the Greenville store several times while I was trying to furnish a new home. All but one of the sales staff treated me like a second class citizen when I told them I was on a budget. It's obvious they see customers as dollar signs. I did select one dresser, and after thinking about it overnight I decided I couldn't pay $500 plus tax and delivery for particle board.I returned to the store and thought I might select something else, but there wasn't anything in that price range that interested me. I was able to call the number for delivery and cancel the order. That took 23 minutes on the phone in the store. Decided not to reselect anything else. The original sales person processed the refun. In my opinion she had a condescending attitude, and I could tell she was not happy she lost commission. I'm sure they treat people better if they have lots of money to spend.
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March 2024 by Stefanie Herb
BJ was awesome to deal with! He spent time answering any questions and never let us feel rushed. He was fun to deal with and had a lot of patience. Thank you Brian!
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March 2024 by Patrick Bailey
Aleia H. Was super helpful and I was quickly in and out! She was knowledgeable and a joy to work with.
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March 2024 by Karen Kreiman
I went to Ashley Store on Saturday to look at the living room collections, and worked with Heather Hakkarainen. She was outstanding. Spent alot of time walking around with me answering questions. I made a selection, and after all the paperwork was finished, I changed my mind and chose another set. She was very gracious about the extra work I caused. The next day I had a change to my order, and again she handled it immediately. I highly recommend you ask for Heather when shopping at Ashley Store.
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March 2024 by Jessica Lopez
Matthew was truly incredible! My husband and I recently relocated and wanted to stay within a budget and Matthew was able to help us achieve that. Matthew is an honest salesperson and I️ highly recommend him when shopping at this location.