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December 2023 by Jacob M.
Good local bank overall. The tellers are overall friendly and helpful, though I do most of my banking online. Their integration with Zelle is helpful for moving money. Never had a problem with them and good service overall, which is about all I need from a bank!
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September 2023 by Don Burdette
Very friendly cashiers and employees
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July 2023 by Jodi D.
This branch is NOTHING like the 2 branches in Travelers Rest! After a a year of living near this location. I closed my account. The tellers are young, arrogant, and unfriendly!
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May 2023 by Matt Carter
Fantastic group for anything and everthing. Want a commercial loan? Ask for Alan Baird.
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May 2023 by Ashley Gonzales
We started banking with BTR when we opened our business and they make everything so simple! The family-oriented environment is the cherry on top
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May 2020 by Daniel B.
Stopped by the HOME OFFICE location this past Saturday to use their ATM to withdraw some money - unit was out of order! Stuck on a boot up screen. This - at their "flagship" location - they could (and should) do better. Ended up going across the street to Wells Fargo - they got to "earn" the $3 ATM fee.
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October 2019 by Lisa Shelton
Very friendly, customer service was great!
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May 2019 by Lu M.
I bank here. I have a personal checking and savings account. I also have a business account as I am a small business owner in the town of Travelers Rest. As a small business owner, I was stoked to do business locally. I go to the same branch to do my banking and I feel like I am a familiar face. The second star i gave is for the staff that works there BESIDES the one woman with the constant scowl on her face. She seems to be the ring leader and makes all the calls for the otherwise helpful staff. I would have left only 1 star if not for the the crew who is usually so kind and helpful. She is a blight to your company. She's rude, un friendly, not helpful. She's exasperated at EVERYTHING She does. I noticed the other terrible review the bank got from the family with the teenager. I can only assume they had to deal with this woman. She's the source of my frustrations today and MOST times I do my baking there. I don't want to find another bank. I just want better customer service. From that hateful chick specifically.
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September 2017 by Calvin Covan
I have been banking with the Bank of TR for a couple of years now. They have been an awesome experience for me.
