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March 2024 by Eleanor Riggins
Sales personnel are few you have to walk around the store for help improvement to merchandise more neatly organized
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March 2024 by William Rudisill
May be difficult to find staff on duty.Good selectionClean and brightRelatively organised.
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March 2024 by Tonya Maffucci
The employees are excellent, the jewelry counter ones are snooty but the handbag ladies are wonderful!
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February 2024 by Prima Burnside
Fast delivery
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February 2024 by D “Mufasa” Lamonica
My favorite store fir great deals, sales, and styles.
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February 2024 by Barbara Hoehn
I enjoy shopping at Belk but it is always SO frustrating to find an employee to ask a simple question, and especially a customer service station that is open for checkout.Employees aren't very friendly at the Haywood Mall location. Seem to be overstressed about their work load (which keeps them away from helping the customers. I've even noticed when I finally spot an employee on the floor and we make eye contact that they run the opposite direction and disappear. I kid you not!!I always get frustrated when it's time to check out that I talk myself out of purchasing anything because of the hide and seek and lack of customer service.
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January 2024 by stellaabby37
Was shopping for a coat in boys and there were so many choices. These were just a few. Sales were great. Love this store and will be back very soon.
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January 2024 by Maria Maldonado
Nice clean organized store. Boys stock was low.
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December 2023 by Shareka w
Best customer service in the cosmetic area, the clinique spanish lady helped me and my husband find everything we need, for important event. Thank you so much.
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December 2023 by Donna B
Milk was well stocked for Christmas and offered plenty of seasonal items as well. The store was neat and well organized. for a time, Belk went through a very disorganized stage, but now they seem to have gotten it under control.
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December 2023 by Beth Finley
I stumbled on 2 great deals that were unexpected, but the best part was having Tee and J’naiyh take care of my purchase. They were just wonderful and I enjoyed talking with them so much! The said people had been very nice to them, and I’m so glad that the customers are for our retail people!
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December 2023 by A Ab
Good clean store. Nice and helpful associates. Only negative thing was that the up escalator was down. However it was an overall pleasant shopping exp.
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December 2023 by Orinthia Blue
Came in to do what I considered a simple return with a pair of shoes. I had what I needed. The shoe section looked overwhelmed with guest, so I walked around to find another register. When the two ladies at the women's clothing register saw I was returning shoes, they had a conversation about how they didn't really like returning shoes bc so on and so on. Made me really uncomfortable. Lucky for the employee I didn't realize there was a 30 day return policy, and she didn't have to go through with the transaction anyway.
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December 2023 by Steve O'shields
Walked in at 8:00PM Friday night so my wife can look for some pants. As soon as we walk in they make an announcement saying that they are closing in one hour. About 5-10 minutes later that turned off about a third of the lights in the store. Then about 10 minutes later that turned the rest of the lights off including the lights in the fitting room where my wife was trying on some clothes making it pitch black in there to the point to where I had to go in there with my phone to give her light. Why are you turning off the lights an hour before you close? It is unprofessional and inconsiderate. Needless to say we just left at that point since they obviously did want our business.
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October 2023 by Emma Baldwin
Returns and lady was very nice & pleasant. It's always the service after the sale??