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March 2024 by hugo galiano
Very fast service, all great
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September 2023 by Danielle P
I finally got to try this creamy deliciousness in Greenville, SC. Greenville is one of my favorite cities to visit in the fall. The best ice cream that Ive eaten in the USA, literally no stomach issues!! They have a large variety of ice cream, shakes and dairy free products. Customer service was excellent and professional. We will be visiting another location closer to home in the near future.Thanks to the owner for this goodness and having dairy free options. Highly recommend you visit on the locations to see for yourself. They have a drive thru or you can order at the front window.@glampedlife
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September 2023 by M Sheridan
Was looking forward to trying it as a newcomer to the area.Best way to describe it was MELTING. My ice cream was so soft it was literally melting down the cone before the first lick. If I placed a spoon on it the spoon would sink into it. It like the ice cream is left out all day on the counter. When I asked for a cup of ice they said they don't have ice. The machine hasn't been working for a long time.
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September 2023 by Sonja L. Wilson
For a 5 dollar chocolate milkshake it was like they watered it down. Il never go back there again.
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July 2023 by Isreal Baker
The worst place I’ve ever been staff is terrible. I hope you don’t have to use the bathroom they don’t have one.
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June 2023 by James
I recently placed an pickup order and unfortunately, my order was not correct. I had requested specific items, but received something different instead. I understand that mistakes can happen, but I wanted to bring this to you all attention so that you all are aware and can take steps to improve your service.
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June 2023 by Destinee Ferguson
i came here ready for ice cream, but instead i got a watery excuse for ice cream. i got oreo blast with cookie dough. they charged me 99 cent for the 8 pieces or cookie dough they gave me. they didn’t even put a good amount of oreos in it. it was melted before i even got home. it was melted when they gave it to me. never spending my money at this establishment again.
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June 2023 by Joan Blume
We went to the Pelham store last night and ordered two blasts. My wife got hers first and my blast with Reese’s pieces that took a while to be made. We left in our car and had them at home. Mine was milky and had an awful lot of pieces in it. Evidently they ran out of the ice cream and added a lot of pieces to fill it up, it was not good. If they told me there was an issue I could have ordered something else but they didn’t. Sorry we left a good tip for them as this was very poor customer service I and served us something that was not of the quality you expect for what you pay. Next time I will drive further to get one at their competitor, never had a problem there! As we have recently moved here it is important to make a positive impression on that first visit, whoops!
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May 2023 by Monica L.
I generally love Bruster's, but the nutty coconut was not my favorite.
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April 2023 by NPC #6
Best ice cream in Greenville. Rich, creamy, homemade style and their toppings and nuts are the same AAA quality.
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March 2023 by Ryan G.
The ice cream is good m, but it should be when charging almost $11 for a hot fudge sundae. I agree with the previous posts about them asking for a tip. Extremely tacky and they ask before you even receive your order. Have never heard of a drive thru asking for a tip. What's it for? For them doing their job?? Hey brusters here is an idea..pay your employees enough so they don't have to beg for money at the drive thru.
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March 2023 by Kelly Aguirre
Great service everytime we go! Younger crew working anytime we visit. They are polite and see to be doing what they should...putting smiles on people's faces with scoops. Way to go, Guys and Gals!
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February 2023 by Jonathan Smith
Friendly employees and quick service for a good price. Some of the best ice cream you can get around here.
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January 2023 by Bardia N.
Loved the vibe. Cozy with friendly staff. Location is awesome too. I recommend it to visitors
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October 2022 by carrieFolgero
This brusters is amazing!! I came yesterday and I got a regular waffle cone of their caramel Apple flavor and the customer service is outstanding, especially for having younger staff working there. I don’t understand why some other reviewers are so offended when the cashier asks for a tip, it seems like it is just protocol and they asked in the most “no pressure” and genuinely appreciative way. I will never be offended by being asked for a tip by a young kid who is working hard to give me good service. Also, the ice cream was delicious and you can tell it was made fresh!! I highly recommend eating here if you want great service and a sweet treat ?