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February 2024 by D Patterson
On 15Jan24, after visiting quite a few stores, trying to find high top shoes for my daughter, we had the pleasure of visiting this Champs location. We were greeted from the start, and the staff was extremely pleasant and patient.My daughter being new to basketball, and already having a bad experience at Foot Locker, was annoyed herself, and ready to give up.The gentleman there not only took the time to tell us about the shoes, but also suggest the same shoe, in a child's, that would be cheaper, and fit just the same. Unlike their competitors, he gladly let her try on BOTH shoes, so she could feel the comfort, and make sure it was what she wanted!Thank you so much for the time you gave us that day, and for gaining a customer for life!
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January 2024 by Pat Brooks
Just looking ?
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October 2023 by C
Wanted to warn everyone about the privacy scam Champs is running. Purchased shoes and socks there yesterday. The young black dude that helped me was awesome and good at his job. Good product for a good price. But then at checkout after paying, he informs me the only way I can get a receipt is to give him my personal info. I knew right away and refused so couldn't get a receipt. I said he can refund my money or print me a receipt or I will dispute with my cc company and expose them. He reluctantly printed me a receipt. After doing research I found the purpose is to exploit their customers, target them with marketing ads, and sell your info to any scammer that will buy it. Just saying it's a good store with good selection, but if you don't want a data breach, shop elsewhere.
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October 2023 by Ruby Jones
Customer Service was great. Selection was outstanding. I was very impressed.
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September 2023 by Kay Wilson
Man these got to be some of the slowest retarded workers ever! From the terrible service of me standing waiting on the checkout person to call me to register to the manager having to say ask if we was ready to check out cause the slow girl at the register couldn’t open her mouth so we get to register and she ring up shoes then I’m like i get military discount! Its verified on my account and i have a email as well! And they like they need the military id cause anybody can say that and I’m like huh all you have to do is look at the name on my account and the name on my verified email from sheerid and the name on my id and card is the same idiots but they didn’t wanna do their job or something so simple… common sense not too common for everyone
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March 2023 by amanda Case
Always so busy and so cramped because the store is small exp when u got more customers than the actual mall lol
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March 2023 by Qam Israel
Love this place!!! Customer service was excellent.
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December 2022 by Susan Harpe
Placed order an never received it .young man that I spoke with stated he did not no what happened an that I needed to come in an get my money if this is the way store are operating now let’s just close them all because no one no what is going on
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October 2022 by lisa oneal
They have a wide selection of Tennis shoes for any outfit. The employees are very helpful.
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September 2022 by Pete
Literally, the only shoe store I walk into in the mall and get a “hello” and “can I help you find anything”. I walked all the way to the other side of the mall just to shop here.
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August 2022 by Tyrone Wesley Stringer
The biggest turn off to me is Poor Customer Service ??♂️I shouldn't be able to walk from the door all the way to the ?? on the back wall without one of the three employees not greeting me nor asking if they can help me.
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August 2022 by Danni Lee
Always have great products and stock shoes etc.
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August 2022 by Joyce Mock
The young men working were extremely helpful
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August 2022 by Brandon Prince
The customer service at this store is horrible, and it is impossible to get anyone on the phone during business hours.
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June 2022 by Randall Payne
Same people hit the raffle over and over I got 200k flx points from spending so much here and lose every raffle. Definitely some favoritism being showed
