Direct Auto Insurance receives high praise for its friendly, knowledgeable, and helpful agents. Customers appreciate the excellent customer service and the agents’ ability to explain insurance options clearly. Several reviews highlight agents like Jessica, Jordan, Sueia, and Thetis, who are described as kind, persistent, and dedicated to meeting customer needs. Many customers mention that their agents went above and beyond, saving them money and making the process smooth and enjoyable. The staff's politeness and welcoming attitude create a positive experience for clients. Overall, Direct Auto Insurance is known for its team of hardworking, team-oriented agents who provide top-quality service and help customers feel confident in their insurance choices.
Tyler was super professional and made the process smooth! Thank you so much!
May 2025
Jessica helped me with my insurance needs, quickly and she was knowledgeable and kind. I would definitely recommend her and direct auto
April 2025
Jessica Richmond from Direct Auto Greenville SC was my agent, and she was awesome. She explained everything thoroughly, and even when I was about to not purchase, she was persistent and was able to convince me that my option was the best. Her customer service was phenomenal. Thanks, Jessica ⭐⭐⭐⭐⭐
