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January 2024 by Cheryl Brown
I can always find shoes at DSW. The last time I went I bought two pair of Skechers. I always bring in a pair of slightly used shoes to get the rewards.
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December 2023 by Chante Walker
Lots of shoes to choose from! Reasonable priced according to what you want to spend.
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November 2023 by Takisha Baker
Who doesn't love DSW! I love the variety that they carry and the customer service is excellent! I haven't had no problem with store or even online service. Shout out the lady that help me the other day with glasses and long hair. Gave me 30% off and I was able to return a pair shoes without the box. They had the feet inserts inside and tags attached. She needs a raise. Lol
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November 2023 by Amy Collins
Had a concern with a return being incorrectly credited back to a non-active card. The Manager, Alexa, was the most professional, kind, patient individual, who treated us with complete respect. What a refreshing experience!
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July 2023 by Jeff H
Large selection of shoes. Have most common sizes. Men's size 13 and above limited
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June 2023 by Cindy Lewis
DO NOT ORDER SHOES! The store employees are nice, but it all goes wrong if you try to order. I wish I had read the other reviews. The wrong shoe size was ordered and my problems are numerous after that. The story is too long and the headache was major!! The amount I was charged according to their emails never made sense. I paid $15.89 at the store when I ordered shoes. The wrong size came and when I returned them, they were only refunding $13.24. The store made it right, but the problems continued. Order shoes at your own risk, but advice is read more reviews and RUN!!
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April 2023 by LJ
I ordered 3 pair of shoes the total came to 116, I paid the amount the funds are not available. All three pair shipped different times, then I noticed they went back charged my account per pair but did not release the 116. I stopped shopping with them before, tried again we have a problem. I called customer service who was no help at all. They tried to explain it away but not fix the problem. So, I paid for three pair 116 but have new charges pending per pair ? never again. I'm done
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April 2023 by richard dodd
A little too high on the costs and no military discount. Will look elsewhere in the future
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March 2023 by Mark Schonhar
Needed some varieties in a “wide” size.Not many available but they will make a special order for you.
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February 2023 by C J
I didn’t catch the young AA ladies name that helped us but she was great. Made long drive & took my daughter here for pageant shoes. She chose the wedges ($80). They have one aisle of special occasion shoes but this was our 4th store & we are from out of area so I was just happy we finally found a pair she liked.
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February 2023 by Egan Hill
Great selection of shoes usually. Clean and organized . Awesome sales if you are a rewards member. #dsw #shoehabit
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December 2022 by ayeee it’s annaaa
awful customer service, as someone who works in guest services and deals with people during the holidays i understand it can be stressful, however, it’s really not that hard when you don’t have a certain size of shoe and style in stock and when i request to order them in stores, you give me the exact same size as i brought you in the box, which was not the right size. it’s not hard to confirm things. not trying to be rude, but if you say you need the box to look up an item, you don’t use the actual box itself to order said item if you need a different size. xoxo, girl with normal sized feet.
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October 2022 by Rick Cobb
Well stocked good selection. Fair pricing. Busy parking lot.
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October 2022 by McKenna Paulson
The cashier was a straight up B**** to my mother. Just went in there 5 minutes ago and she was haggling my mom about signing up to get stupid coupons. Blonde cashier, super unfriendly. Fire her.
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September 2022 by Candi S.
I came here specifically to PRAISE ELIZABETH. Handled my particular situation with grace and aplomb. Had some difficulties and had to return to the store after their computer froze, the next day my order was cancelled via "help" chat feature.... called the store, spoke with Elizabeth, had to drive back to the store, but... long(er) story short, she is a pro and deserves a raise. :)
