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March 2024 by Wesley Bird
Absolutely wonderful people to deal with and they went above and beyond to help me with my order!
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March 2024 by CASEY WATERS
This place is an absolute JOKE! They called me on VALENTINES DAY AT 12:00 to say they cant make it and would be the next day. I said to cancel the order and they said ok. That's a pretty simple task when you guys basically called me to say you cant do your job in a timely manner... Who wants Valentines day stuff the day after?? NO ONE. I still got charged $125 and they delivered it the next day because they cant comprehend what canceling an order is. The business you guys delivered to is closed Fri-Sun. Everything you delivered went to waste. Should have answered your 3-4 voice mails, million missed calls, maybe 3 emails. Why did you guys even call me???? Lord knows you guys cant/wont answer your own dang phone. Terrible place. Terrible customer service. Had purchased numerous times before but never again. Thanks for nothing. Really appreciate it
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February 2024 by Tammy Monroig
Great friendly staff! Stop by and check them out!
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February 2024 by juliet lopez
Ordered an arrangement on Monday to be delivered on Wednesday. I even paid $40 more for rush fee or something like that. They call me Wednesday AFTERNOON to let me know my arrangement was not going to be delivered that day. They not only failed to deliver my order accordingly, they informed me about the situation in the afternoon. INCREDIBLY UNPROFESSIONAL. And by reading the reviews apparently is a habit of them. EDIBLE ARRAGEMENTS plz do not respond with a " we apologize please contact the 1800 or email us " because NO ONE ANSWERS. just like in the store. Spent an hour calling hoping someone would answer the phone because it was thrusday 4pm and my arrangement was still not deliver. ( It arrived at 415 on thrusday).If you are planning to order from this place please reconsider. My arrangement was a day late and delivered at the end of the day, they didn't even gave it priority for the next day, and the arrangements was really low quality. PUBLIX has better quality fruit and strawberries and much cheaper. Not to mention the customer service is appalling.How is this place still running after so many unsatisfied customers? NEVER AGAIN. Please consider ordering from a florist, after looking into it , they have so many options and much cheaper.Update: just found out they didn't send the note I put on the order. The card came in blanked.
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February 2024 by Geech Blac
Can't track oder no real way speak with store associates, a real joke. I WILL NEVER USE AGAIN.
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February 2024 by Veronica Kershaw
Wonderful arrangements for my birthday
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December 2023 by Rayna Davis-Moore
I recently ordered a gift for my mom's birthday from this business. I was a bit concerned when I checked the delivery status at 6pm and it still said 'out for delivery,' as they close at 6pm. When I called to inquire about the estimated time of arrival, the person who answered the phone had a less-than-friendly attitude throughout the call. It would have been more professional and courteous if they had been more helpful and understanding. However, I was relieved to find out that the gift was actually delivered when I refreshed the tracking page. My mom loved the gift itself, and there were no issues with the actual order. I just wanted to share my experience with the customer service aspect. Overall, I appreciate the quality of the product, but I hope they can improve their customer service in the future.
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December 2023 by Mark Nicholson
Paid for a same-day ("Eligible for 1-hour delivery") product at 9 am - got delivery at 4:30 and an argument from the manager, Nick. Zero empathy, only excuses. Too bad, but for $100 I certainly could have done better. Won't use Edible Arrangements next time.
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October 2023 by Anthony Kincaid
Excellent spread delivered under trying circumstances by a very communicative, patient, and determined Stan. He was ready with alternative solutions and ultimately made the target date happen anyway. Could not be happier with our purchase.
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August 2023 by Ann B.
They were very patient taking my order. They were also very attentive to what I wanted and delivered the arrangement the same day asked for it to be delivered. They gave me an estimate of when it would arrive. I appreciated that a lot. The guy was running a tad bit behind but it was only because they were so busy. That's a good thing because thats an indication that they are a popular business.? I am in Charlotte so I was a little nervous but much to my delight the arrangementarrived only a half hour later and the recipient thought it was very worth it. ? Thanks guys!!!
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July 2023 by Vikki Smith
Sent a platter, balloons and side cheesecakes and we were well pleased!!!! I am in GA and had them deliver this and it was gorgeous! Thanks to the staff at this location!
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June 2023 by Dylan Zimbrick
First and last time using edible arrangements. Ordered a gift for my mom for Mother’s Day and it was delivered 2 days late. I called each day to ask where it was and never got a call back. When I finally got a hold of them to ask why it wasn’t delivered, they told me “it was a busy weekend with a lot of orders”. Apparently mine wasn’t important enough! This is a service where on-time delivery is a must have. I wish they would have told me when I ordered it that it wasn’t going to be delivered on Mothers Day so I could have gotten something different. Now I know to get a different gift next year. Edible Arrangements gets 1 star because my gift eventually was delivered, and 1 star because the employee I talked to was nice.
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May 2023 by Savannah Craig
I had the worst experience with this store more than any other delivery service before. Not only was my delivery for Mother's Day a day late, but they forgot my flowers. I called about 20+ times from the hours of 9-6 and could not get a single person on the phone. The manager I finally talked to the next day was extremely rude and gave me so much attitude. Super sad that a store operates this way. Will never use this store again.
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May 2023 by Bethany A.
I recently received an amazing arrangement from a friend. I cannot speak to the ordering process, but when I opened the door and saw this beautiful array of fruits it instantly brightened my day. The fruit was all fresh and ripe. I was able to remove the pieces I wanted easily and save the remainder. After the first day I removed the fruit and put it in a sealed container. It still lasted several days. If you have someone in your life that recently had surgery or is going through something, definitely check them out. Flowers are nice, but an arrangement you can eat is even better!
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March 2023 by Isaiah Scott
I ordered from Edible Arrangements today hoping to get an item delivered to my wife's job before she left, and they did just that. Everything turned out great and she is extremely happy. I appreciate the effort you took into getting it there on time. I know I called twice letting them know the situation but both representatives assured me they will do all they can to get it there on time. Thanks again.