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December 2023 by Erika Price
Cassandra Potts was excellent in helping us. She patiently listened to our needs and directed us towards furniture we might be interested in, even helping us to see how it would look in our space. She also communicated well by phone and email. Highly recommend. The gentlemen that delivered our furniture did a great job also. Thanks!We have another piece of furniture coming too
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November 2023 by Lauren Kirk
We had such a positive experience. We were treated with such kind attention.
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August 2023 by Donna Dolphin
Love our new sofa. The delivery gentlemen were professional, respectful and vey hard working as they had to physically walk the sofa up my very long steep driveway.
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March 2023 by Tonya Tittle
Easy shopping ad great customer service. We purchased this wood table for our buffet seating purchased elsewhere. We love the look and feel. It replaced a glass and metal table we had for many years.
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October 2022 by Carol Luery
Cassandra Potts went above and beyond assisting me with the purchase of a Quick Ship Bennett sectional sofa for my living room! She not only helped me choose the fabric and style, but created a floorplan from EA's online tool for placement of everything in the room, including furniture, area rug, and fireplace. But that wasn't all...she answered many other questions about decorating elements in my home such as opinions about drapery, pillows and even advice about decorating in other rooms. She definitely knows her stuff and is a true professional with many years of experience. She never lost patience with all my numerous questions and phone calls during the process! You will not be disappointed if you choose Cassandra as your EA designer and I am thrilled with the results!
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September 2022 by Gayle Mitchell
Tim and Cassandra are awesome! They are both very knowledgeable about Ethan Allen products and services. They have been super helpful and a pleasure to work with. We've been getting Ethan Allen furniture for over 20 years and the last order was in pristine condition and the same level of quality we've come to expect.
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August 2022 by Kimberly Parenti
Update: I read the paperwork. None of it says you only deliver 1 day a week. None of that was explained to me in person. It’s highly unreasonable & inequitable not to have multiple day delivery and weekend delivery available for working customers. If you only have one day a week, then you should be delivering after regular business hours so working customers can be home & available. We were also out of town for 2 delivery dates.Great quality furniture but hugely inequitable delivery service. They only deliver to Greenville one day a week and it’s a weekday. You’re given a 3 hour timeframe which means depending on the slot you have to take a whole or half day off of work. Maybe this brand is not made for people who work. I cannot afford to purchase the furniture AND take a whole or half day off of work to have it delivered. They suggested having a neighbor sign for it. Idk would you let just anyone sign for that expensive of a piece of furniture that supposed to be checked over for flaws before the delivery guys leave? I paid at least $500 in delivery fees bc they only drive a truck from NC. Very disappointing!
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August 2022 by Sandra Rice
I have made many purchases from Ethan Allen over the years. This is the first time selecting items for a home under construction. The designer was very helpful, we placed the order and the pieces were stored until we were ready to move. Delivery was smooth and we are enjoying our new home.
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July 2022 by Homer Mooney
Great quality, outrageous prices, and unreasonable delivery time since there was not a shortage of the product going into my chair. You might ask why I paid an outrageous price for my recliner. My wife insisted because she wanted our friends to know it was purchased fromEthan Allen.
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May 2022 by Carolyn Kupferschmid
Cassandra is the absolute BOMB!!! Her design style is so creative and appealing! I have been working with Cassandra for about 7 years now and will continue to call upon her for any and all of my future needs. Thank you!
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April 2022 by kittychang
It's been over 3 decades since we've been to a store. It was very nice and there's no pressure. None of the sales approach us while we browse. Found this beauty, will consider it.
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January 2022 by Elizabeth Daniel
Cassandra Potts is a talented designer who did a fantastic job helping us add critical pieces to what we already owned in order to create a beautiful new home for us in Greenville! She does not disappoint. Cassandra also went out of her way to deliver one of the pieces of furniture when delivery was an issue. She is knowledgeable and friendly which makes her design ability enjoyable and rewarding.
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January 2022 by Kristy Ricca
Cassandra Potts is INCREDIBLE. She went above and beyond in helping me furnish my home, and is continuing to do so as I add little details here and there! She was extremely helpful in explaining all the options with fabrics and colors, as well as with protection plans on my furniture. My dining room table is the STAR of the show and my vision would not have come to life without her!!! She is the absolute BEST. Cannot recommend her enough!
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January 2022 by J Nicholls
Great experience!As usual, Brent Rollings of the Greenville SC store, did another fantastic job. Very talented Designer. Delivery of items exceptional.Thanks very much. Highly recommended.
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November 2021 by Kimberley Davenport
Our experience with Ethan Allen in Greenville, SC has been excellent. We were impressed by the talented design team and their vision. But the customer service has also rivaled their design acumen. Tim Ellis, went above and beyond when assisting with delivery of our beautiful bed. His personal concern for our satisfaction was notable and makes us want to return. We are thrilled with our beautiful furniture and highly recommend the design team at Ethan Allen, Greenville!
