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May 2023 by Ray Reed
Disorganized and terrible customer service. They were already overpriced, but now also incompetent. Spent 30 minutes in the store cause the computer said they had an item in stock, only to find out they had to order it.
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December 2022 by william roberts
Excellent service from Anthea and Susan
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December 2022 by Larry Shadoan
Great service.
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December 2021 by Michael Babb
Stay away from this store , worst customer service . Waited forever to get service then even though computer showed in stocks there was none . This has happened on other trips before also . They had half of what I needed so I purchased it . Found everything at another place so I got it .Tried to return what I did not use and they would not take it back unused with receipt. Thats it will not ever go there again. So use your own judgment and be careful if you have to go there . Me I will travel ten miles to a different company that takes care of there customers.
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December 2021 by Isaac Felix
NO CUSTOMER RESTROOMSI think this is something essential if you are running a store with customers constantly coming in and out.
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December 2020 by Robert Hunt
Great people to deal with especially Susan Campbell
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December 2020 by Lil E
good service nice staff
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December 2019 by Ron Baker
Worst customer service I’ve had in a long time. Employee let me know she was heading out for lunch and I interrupted that. She continued to be very short while ringing up my sale (bought over 100 dollars worth of screws). I asked to use the restroom and she said no they have too much stock back there. Very disappointed and will online shop and not support local when it comes to Fastenal.
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December 2019 by Melissa Devall
Great bunch guys and girls. All of them goes out there way to help me. Makes me feel welcome when I walk in the door. Thank you for all you do.
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December 2017 by Aaron Talmage
One of the best experiences I've had in a store. The team of employees went above and beyond to find me some small stuff l. Really appreciate their time and effort.