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October 2022 by Grant Cothran
This is our bank!The local nonprofit I run banks here, and we've always received friendly, personal service – even in the early days when we had nothing but a free checking account with $100.My young son has since started a savings account... super convenient to make deposits after school at ACE!
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April 2022 by Mike McCurdy
I know negative reviews are easy to throw out. I have no complaints whatsoever about the firsty zen. Continue to rocketh.
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June 2021 by Kenny Ridgell
If you are looking for a small business bank, RUN away. Worst experience I have ever had hands down and I’ve gone to three branches in attempt to find help.
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September 2018 by Nate Dixon
Teller was helpful and made my transaction smoothly.
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August 2016 by Pamela Hoyt
I have never in all of my years of a family business (over 50 now) been more dissatisfied with the customer service at First Citizens Bank. The Augusta Road Branch in particular. For a bank that was founded on the premise of helping small business grow and succeed, it's comical how they are anything but helpful. As a co-owner of 2 of Greenville's small businesses, we don't welcome changing banks and it takes a lot of effort to move our businesses elsewhere. Both are now moved! The branch is a constant change of tellers so the customers never get to know who they are dealing with and in the last few years they can't seem to keep a branch manager. I've never met the latest despite being in the branch often... she's never present. They are quick to pass the problem if you ever need assistance with any merchant service issue or online problem... no help there. And any help with occasional small business funding for large purchases, don't bother asking. Bank elsewhere - a robot is more personable than First Citizens!
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May 2016 by Doctor B
We love our bank
