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December 2023 by Sandra E.
While Forever21 has cute clothing and accessories, I do not recommend buying clothing as a gift from this retailer. If you exchange the item for the same thing in a different size, it is not really an exchange. You return the item at the sale price and buy the item at the non sale price, unless you're lucky and it is still on sale. I can't find this policy documented anywhere, so you only find out when you're at the register to make the exchange. It's terrible for the customer.
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October 2023 by Sally Ballentine
They inconsistently stock a product that i like. Sometimes in stock, sometimes not. These are the nipple covers , specifically the heart shaped pads. Wish you could keep that product in stock.
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September 2023 by Design & Schematics
Great style and price! Compares to The Express.
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January 2023 by Mae
Nice store with good sales.
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December 2022 by Mmmm
Nice store with good sales.
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December 2022 by Curdin Gantenbein
Forever 21 does not care about their customers, i ordered a pick up order that ended up being delayed by multiple days causing me not being able to pick up up for 2 weeks as i had to go no a trip, but they would not hold it for me for my return, thereby i lost my order, the customer service rep could not care less about it either and just kept sending prewritten messages like a robot.
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November 2022 by Brantley Goldford
I love this store!!! Great fashion,affordable prices.Friendly help
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August 2022 by Amanda Burgess
I had no idea the store was this big. I almost got lost.
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July 2022 by Nicole Barrett
I only ever buy hair accessories, socks, or jewelry here. Clothes tend to be too small and the pants wear out quickly. The clientele is often unfriendly and unprofessional. I don’t buy more than I have to or trust to not degrade quickly over time.
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March 2022 by Jhoanna
The employees are super nice and helpful!
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January 2022 by Juan Felipe Botero Berrio
It's a wonderful space and environment... They have plus size!!! AMAZING...
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December 2021 by Asia Sewell
That was my first time going in this store I feel in love with this store. And the young lady was very nice at the register
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September 2021 by M S
Looking for something particular but didn't have. It was nice and clean
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September 2021 by Tricia M. Paul
Cashier's could be dismissive and not very helpful. Especially for a first time customer like myself.
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September 2021 by Dionne Robinson
The selection had really changed not my style
