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November 2023 by John Soden
Very friendly and professional personnel. Comfortable waiting area with fresh coffee. I got there early and still didn't have to wait very long.
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May 2023 by Derek
I got my car repaired here back in February because the insurance company highly recommended them and after some research, I saw that they were a national company with great reviews. Once I got my car back, I noticed that the backup lamp was not working or had not been replaced. After further inspection I also noticed that the Rear taillight assembly had been cracked. I immediately contacted Gerber and talked to a lady that requested pictures and assured me that they would get this fixed. I sent over the picture, and she told me that they had to order the replacement parts so it could take a couple of months. It has not been 3 months later and now I can't get anyone to answer my emails or return any of my calls. I just want my car fix like it was before the accident.Services: Painting
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April 2023 by Rockfreak27
I can’t believe I’m waiting 2 WHOLE months and counting for my car to be fixed. Every time I called, they keep pushing the date back for completion. I’ve been with them before and they did amazing but now, it’s like a whole different company. It’s hard to be without my car since I need it for work, and they DONT KEEP YOU UPDATED AT ALL!!!! I’m NEVER coming here again. You’ve lost my trust entirely!!!!!
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December 2022 by Rashelle E
This Gerber team was quick and thorough! They made sure every one of my mechanical/cosmetic concerns were taken care like it was their top priority. From the moment I first called with inquiries to the time I drove off with my repaired Jeep, they were kind and professional. I absolutely recommend them.Service: Body & Trim
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November 2022 by Sharla Monroe
Great professional crew who are friendly and helpful. The guys in the garage did a superb job of repairing the damage to my Toyota after I was rear ended in an accident.
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November 2022 by Bryson Blackley
This company is horrible! They have had my vehicle for 6 months and counting. The customer service is horrendous and it is hard to get a straight answer out of any of them. We have spoken to 3-5 different people and each one gives a different answer EVERY time. Each time we call they give us the run around and say they are going to look into it and call us back. They never call back. They are suppose to send updates but never do. They sent my vehicle to another dealership to get the suspension worked on, when I called to ask for an update they said “I don’t know”. I called the dealership and they let me know they’ve been done with the suspension work and were waiting on Gerber Collision to come back and get the car. People are not doing their job. We asked for the owners and corporates number but they told us they do not have access to them. We have no choice but to continue waiting on them to do their job. This has been the worst experience and I do NOT recommend this company to anyone.Service: Body & Trim
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October 2022 by Kimberly Austin
Gerber was fantastic with my needs when my car was totaled. They have a professional atmosphere and staff and did a great job with my estimate and handling insurance paoerwork.
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June 2022 by David Retherford
Delay of 6 weeks for parts. Never called to schedule work. Could not get a return phone call. After 2 months I went yo the business and was told they will not do the job since I was self pay. Now I have to start the process over somewhere else.
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June 2022 by K Monet
Excellent Service! Very pleasant staff and well managed. I was updated throughout the process of repair. I highly recommend choosing this company for auto repair care. 10 out of 10. Great Job!!!Service: Body & Trim
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June 2022 by Chula James
I hate this place!!! They take forever with your vehicle and to work with your insurance.. my car has been sitting on their lot for over a month and they are JUST now ordering the parts to fix my car. They have no hustle and could care less about getting your vehicle back to you on a timely manner because it doesn’t affect them at all. I’m highly upset
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May 2022 by Tyrhein Norman
In the beginning we had a couple hiccups with wrong parts, However the Shops owner Steven called me and understood and made everything right! I got my car back today and It looks AMAZING!!!! Looks brand new & it comes with a warranty! I’m glad I chose this place!! Any other body work I’ll definitely be back! Highly recommended!!Services: Steering & suspension repair
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April 2022 by tae james
Have had my car for about a month now and give zero to little updates. I need my car to get around to do things and without it I have been super unmotivated. I don’t get why they don’t have the decency to atleast call the customer so they feel better and have something to look forward to instead of the constant anticipation with no return. Shame on you Gerber Collision for not trying to push your customers through faster and taking your d**n time instead.
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October 2021 by K B
Bring your car here ! They will take care of you! The front end of my baby was damaged from an accident and luckily I went with Geico’s recommendation John Harris. Deanna and Karen are the best! They give you updates via text alerts & Most importantly they brought my vehicle back to life. 10/10 Highly recommend!
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June 2021 by Dawn Williams
Very pleased with the body repair work performed on my car.Excellent communication throughout the process, professional, warm customer service experience. Highly recommend this company. Amazing service and customer experience.Service: Body & Trim
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June 2021 by Tommy Denis
I have USAA and had damage on the side of my jeep. This group was recommended and it was worth it! Very friendly staff! Very efficient getting everything done when you drop your car off but also very thorough! Also super impressed with how quickly they got everything fixed up! Car looks new again!
