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February 2024 by C H.
Absolutely best service I've ever experienced. Excellent customer service and nothing but the best tech work. Highly recommend this location for all your needs!
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January 2024 by Brian “TheChosen1” F
I got a brand new motor in my car the dealership put in less than 6 months ago back in August 2023 my 2nd oil change sense I got it back last week here they say my engine ticking lol ? ? ? ain't no way
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January 2024 by Thomas Chapman
These guys actually listened to me! I brought my vehicle to Fairway Ford and told them the issue, I was sent home being assured nothing was wrong. There months later the issue got worse and cost other repairs. I brought it to these guys and they were able to troubleshoot the issue for me. I would definitely work with this particular store again!
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January 2024 by Keith Hietanen
Fast, reliable, and budget friendly service
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December 2023 by Gregory Hayden
Place used to be really good. They’ve recently overhauled the staff and it’s just an upsell steal your money mechanics shop now.Was told my brake pads were “paper thin” while having my oil changed.Told me that the brakes would be $465.Told them I’d take care of it.Took it to a local home town tire/brake shop.Said my brakes are fine and had at least 20k miles left.This shop is now off my list of go to’s.All 4 of my cars were serviced by Goodyear but not anymore.
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November 2023 by Shanda Beverly
Went in to just get my battery replaced. They came back with a whole list of issues (one of them being new tires) which came to a $1,300 bill. Mind you I had absolutely no issues with my car except the battery going low. But, I gave them the go to proceed & fix what they “found”. Three to four days later after this visit, I get a warning on my dashboard that the air pressure in my tire is running low. I pull over to put air in & before I even get the cap completely off the tire, air begins to shoot out at a rapid pace. Luckily there was a Jiffy Lube not to far from where I pulled over, so I slowly drove there to have them take a look. What they found was that the stem had been broken off, which was why I was loosing air pressure. Luckily they fixed it for me & checked every tire to make sure they were okay free of charge. I’M NEVER TAKING MY VEHICLE TO GOODYEAR AGAIN.
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November 2023 by Chris Carter
Staff here is very helpful and honest, prices are fair.
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November 2023 by Wade K.
I feel that I was ripped off. They told me my tire had multiple nail holes, and was beyond repair. They also said I needed a second tire due to tread wear. They also said the new tires should go on the rear. Ten days later, my local Goodyear dealer, from whom I had been getting regular service and tire rotation, said that based upon tread of remaining tires, there was no way that tire has tread wear needing replacement, and newest tires should have gone on the front.
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July 2023 by E. Marie Madison
I went for one issue. I was told my oil cooler was bad. We had that work done. That next day my car started smoking, an issue I never had. My husband checked and my radiator had no fluids. We called back and they fixed the radiator and all free of charge. But claimed the no fluids was not their fault. Now my car won't shift and my RPMS are constantly going to 7. This is another issue we never had! I may be wrong but it appears business is slow and I'm the chosen one to help pay the bills ?***Update-There is no transmission fluid in my car!! But y'all checked after you put it back together?!? I'm informing the company that paid for my service of your underhanded tactics. I'm reporting you to the Better Business Bureau!! You guys are evil and I wish on you all that you deserve!!
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July 2023 by Hans B.
In a rare non restaurant review..... So on July 4th had a puncture in my front tire...I put the donut on and had called previously to see if they were open and thankfully they were. Drove my car right over , good pricing and I was lucky to be in and out in less than an hour. I was very impressed that they changed my tire and thoughtfully replaced my spare tire neatly in my trunk area.....like I never.had a flat Thanks you for good service and being open on a holiday!!
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July 2023 by K Medlin
Great service—went above and beyond to rectify a miscommunication and make sure we were completely satisfied. The manager, Terry, was awesome. They’ve earned us as future customers.
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July 2023 by Dave Lamb
Good place. Good service, professionally and pleasant staff.
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May 2023 by The blade, the stone and the arrow
Never have been here, had to go for emergency this morning bc had nail in tire, they still took their time out of their busy busy morning to stop and check out my tire, fixed all the tire pressure in my tires checked, checked for other nails or punctures, everything for me FREE!!! Super courteous and kind! Goodyear on haywood Rd treated me with respect! I have absolutely found my new mechanic! Everytime I go here with emergency nail in tire, or once I find nail in tire, these ppl are AMAZING at helping you!!! And I love how they have such a relaxed atmosphere, they even offer coffee or hot chocolate while you wait for your car to be taken care of☕ they do great on oil changes and tires also! Mr. Manley and Rico are amazing! Great customer service! Everytime I go here for any service, oil change, tires, etc it's top of the line service! Very much satisfied, job well done everytime! They have also just replaced my rear left caliper rear rotors and rear pads, about to have them put on a new set of tires for me also soon. Give them a try you will be happy too!
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May 2023 by Wes W.
Driving down Haywood and ran over a nail and punctured my tire, just happened passed by Goodyear auto service, went in and they were incredibly polite, took care of patching the tire, quickly and at no charge even after offering to pay them. You don't see that kind of service these days. Great job guys! Thank you for allowing me to get it fixed and get on my way to my meeting. I will definitely be sending business your way!
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April 2023 by L Mc
I drove into their parking lot with a nail in my tire. It was leas than 20 minutes before closing. They were very helpful and patient! Fixed my tire with a smile! Our first experience with them and it was great!