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February 2024 by Annette B.
After researching dealerships to find a place I could trust to get an oil change, I was very disappointed that most dealerships I was looking at barely had 2-3 star rating! This really concerns me as I just recently moved here and need to find a trusted place to go. I started looking at other options and happened onto GOODYEAR. They do many maintenance services and I thought I'd give them a try! The manager, JEREMY, honored the competitor's coupon and got us in right away. We had such a good experience that I think I've found a home for my oil changes! BTW.. tire rotations are FREE with oil change. To be charged $72 at dealerships for a tire rotation is rediculous! Come here! They will treat you right!.
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January 2024 by Lucas Ignacio Godoy Arancibia
Terrible service... I took my car Mercedes Benz cla 250 I asked how much they charge to change the thermostat they charged me 800 dollars after making the change my car was not 100% I took my car to the dealer (Mercedes Benz) they inspect the car for 2 days and they They say that these people damaged my car, they damaged parts, they damaged the turbo pressure, which made me take my car back, they took responsibility for repairing it. Today, Wednesday, January 24, they delivered my car again and the car is not as I delivered it… TERRIBLE SERVICE
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January 2024 by Ondria Spivey
Had a flat tire traveling through Greenville. Keith Flinkingshelt and his team were the epitome of professionalism, kindness, and helpfulness as they worked through some complications to get us back on the road as quickly as possible, and made us feel right at home while we waited! Highly recommend!
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January 2024 by Beth Merck
I recently discovered a nail in my tire. I went to Goodyear for repairs. I was greeted promptly by Keith (always pleasant and smiling). He asked what I needed and I told him I had a nail in my tire. Keith said he would work me in. He offered me a ride home but I told him I would walk as my home is close by. After a few hours, Keith called and said my car was ready. Again, he offered me a ride! I was thankful for Keith and his team’s quick service and repair work. He told me I actually had two nails. I will be returning as I always know I’m in good hands with Keith and Goodyear!
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December 2023 by Beth M.
I recently had a nail in my tire and I needed it fixed asap. I went by and saw Keith. Keith is always very welcoming and happy to help his customers! I told him I was in a pinch as my other car was in the shop. Keith said he would get it done and give me a call when ready. He then realized I didn't have a ride home and offered to run me home. I was fine and told him I'd walk home. Thank goodness I took it in. I had two nails in my tire! Once my car was ready, Keith gave me a call and offered to pick me up. I again declined. I appreciate an honest and fair place to do service on my car. They always get the work done properly and in a timely manner. Keith and crew are my go to service people!
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November 2023 by Sabrina Baldwin
Dropped my vehicle off and was told the service would only take an hour…. After being gone for an hour and a half I come back to see they had not even started my service.
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November 2023 by James
I had scheduled an appointment for new tires to be installed and I knew I was getting close to needing new rear brakes and they confirmed that my pads and rotors were worn. Since I was already there I asked them if they had time to replace them and they said yes and they got me in and out in an hour and a half. Everyone there was super friendly and I enjoyed chatting with the staff. Great experience overall.
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September 2023 by James M.
I just waited for 2 hours in the lobby to be told that they couldn't figure how to process my fleet account even though it is national and used all over the country. The manager couldn't/wouldn't help and sent out his counter person to give me the bad news. Big waste of time, do not recommend.
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May 2023 by Julianna Butterworth
Great service and quick! We got a bolt in our tire coming up to the mountains. They took us right away and sorted it in under 30 minutes! Super impressed!!
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April 2023 by Dale Peverly
Very thankful I came to Keith with a tire issue I had on my fifth wheel. Was traveling through Greenville and sure enough I had a flat. Called Keith and he was very helpful in getting the fifth wheel parked behind their shop so they could get the bad tire off and inspected. He walked me through the issues and quickly found a compatible high quality tire at a good price. His team was courteous and professional. Thanks for making a stressful situation very manageable.
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March 2023 by Alex Leibowitz
I had new tires put on. Had an early morning appointment and due to being short staffed didn't get my car back for 4 hours.
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March 2023 by Alena S.
I was traveling from Shelby for work and my check engine light came on. I stopped by here to get a diagnostic check. I am not sure if they take people in like that but they said it's probably not a good idea that I travel far without getting that checked. They checked my car out and were even able to change the needed parts right then. Mike Taylor, the store manager was the one that helped me out. I am definitely impressed with the way everything was handled here. Thank you!
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December 2022 by sheaffer grubbs
Some one dropped the black wheel I brought to have a tire put on....good job... can't have anything these days.
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October 2022 by Frank D.
Bought tires couldn't get rebate paperwork from them correctly lost out one tire has a slow leak. Too much to ask to get it fixed in a reasonable time (hours!!) Tire rotation part of buying 4 tires have to wait weeks to get scheduled.
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September 2022 by Patricia B.
I went in with a right turn signal light that was out. I didn't have an appointment but the manager said to pull it right up. No waiting! The mechanic came right out and actually found I had another light out too. THERE WAS NO CHARGE! The manager said it was on a him! . Thank you!
