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March 2024 by Randy Wittmann
Lea is so professional and a great help dealing with my insurance company
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March 2024 by Mike Sweeney
Did a great job. Kept me informed via text and phone calls throughout the process. Completed in a timely manner - when promised.
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February 2024 by Brittany LaGroon
I dropped my car off on Nov 6th for a simple repair (busted tail light and paint). Since december I have called weekly for an ETA on when the repair will be complete and have received the run around about what’s really going on or when it will be ready, no one seems to have any idea. It is now January 30th and still no help or response from Michelle, Lou, Michael Jordan and i’ve even called Mike O’leary. I received notice last week that it was ready and now it seems to not be the case and no one will call me back. DO NOT use this body shop if you want timely work done, an accurate report, and communication on the status of your vehicle. This has been the worst service experience of my life.
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February 2024 by Thirst King13
If I could give -5 I would. Had me drive up to pick up my car that wasn't fixed. Tells me they'll handle my rental - a week later they say oh we never said that. Now I'm stuck with a rental bill. They do not own up to their word and they do not do good repairs !!! I will never recommend this business to anyone.
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January 2024 by Lynette Wright
Professional, and knowledgeable personnel. Timely and excellent service on my vehicle, and everything looks great. Unfortunately, I have had to have my car repaired more than once (due to separate accidents with a deer and someone side swiping me), and I would only let this business do the repairs. I highly recommend this repair shop.
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January 2024 by Peter Brett
On Time and on budget
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December 2023 by Rico Suave
After colliding with road debris on I-85, I took my month-old Corolla to Greenville Toyota Collision Center. Michelle did my initial estimate and seeing I was distraught, went out of her way to reassure me that the Collision Center would be able to repair my new vehicle. While I waited, I received timely text messages with updates. Kathleen was available for office visits, phone calls, and texts. Kathleen also went above and beyond to ensure my vehicle was repaired correctly and in a timely manner. She was my “Christmas Angel”. I would highly recommend Greenville Toyota Collision Center and if I ever need collision repair in the future, this is where I’m taking my vehicle.
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December 2023 by Cindy White
The sweetest lady got me in same day for estimate cause I had been getting run around they also kept me updated on my car being repaired
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November 2023 by Joey Welborn
Toyota Collision did an excellent job on the repair. It did take five months. Progressive is partially to blame because they didn’t come and inspect the vehicle for over a month. Then we were placed in line for the repair. Parts were on back order and it was a cluster. But we finally got it back. The ladies working in the department were very nice.
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August 2023 by Pam Brady
Just had my driver side headlight repaired on my Jaguar F-Pace. Kathleen Brock was amazing. She arranged my rental, kept me informed and made sure we tested everything before I left to be sure it was correct and and I was happy with the work. She made the drudgery of car repair a good experience.
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July 2023 by Macgyver Smith
Got my car in the shop on June 14,2023. There was a part on order since June 27, however I called on July 27 , but the part still not there yet. The guy on the phone just said we still wait on the part to come in. I feel no one is really be responsible to make sure the part is coming or not. I can’t wait any longer to have my car back.
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July 2023 by Lenora Sheridan
Brought a 2019 Lexus RC350 for front body work. Took 4 months and when we get it back the rear has been sprayed with metal lag from a grinder or some kind of metal They are trying to say it came in that way ???? this baby has been Garage kept It had just been ceramic coated. Detailers would have noticed. Lexus needs their own body shop as these people treat these cars like JERRY JACK LEG BODY SHOP.. shame on you Michael O'Leary and Michael Jordan. You just got paid 25k from my insurance and this IS A corporate problem FIX IT!!
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June 2023 by Courtney Bosh
Second time having car repairs within the year. Have been very pleased with this place. The only downside is that it’s really busy so repairs took longer than I would have anticipated. But great body shop, would def use again.
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May 2023 by Thomas Lanahan
They did a great job of keeping us informed on the progress of our repair. I never had to call them one time.Service: Body & Trim
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April 2023 by Laurie Berry-Dorroh
Great people who communicate well and do great work. Lots of attention to detail and friendly, efficient customer service. We would definitely recommend them to anyone needing repair/paint work.Service: Painting