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December 2023 by Yana Korshikova
This is one of the worst stores we walked into while shopping at the mall. There were about 10 employees working and the whole place was a mess. We were looking for a shirt that was on a rack full of only XS, S, and M. Looks like someone didn’t care to put out the sizes over Medium. In my opinion, Hollister will go out of business employing teenagers who do not want to sell anything. They stood around gossiping about us after we asked for help. We did not care to stick around to hear what else was going to come out of that kids mouth. Glad we left because there are 30 other stores we can go into that will give us better customer service.
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December 2023 by Sam Scott
Terrible customer service. The place was a wreck, which is understandable right after Black Friday, and only 3 out of the 5-6 working were actually working. I asked if they had a shirt in Large in the back and the young lady goes up to the register to ask. I am within earshot of the register and I hear another lady say oh yeah there’s a whole box in the back and another person who wasn’t doing anything says to just tell me that we are out. So she comes back and says we are out. I politely say well I heard her say that there were more in the back, do you mind going to look? Thankfully another young lady that cares comes by and grabs the shirt and goes to look while the person who said to tell me we didn’t have any continues to talk about me while I can hear him and am looking at him. I’m sorry to the girl that spent her time to go look for the shirt because we just left at that point. I wish I could have gotten her name to shoutout for actually caring about her job.
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November 2023 by Life is a beach
Order 3 pairs of Cargo Women’s jeans ( Ultra High-Rise Cargo Dad), size 2L. Arrived today (11/4/23) all 3 pairs are so HUGE. They would fit someone wearing a size 6-8. Length of these jeans is ridiculously long for they would fit a woman who is at least 6’4”. I am only 5’7”. And, they sent me 2 of the same pairs, same size, same color. NEVER EVER ordering on line again or ever buying anything from HOLLISTER company at all.
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November 2023 by NJ MF
Order 3 pairs of Cargo Women’s jeans ( Ultra High-Rise Cargo Dad), size 2L. Arrived today (11/4/23) all 3 pairs are so HUGE. They would fit someone wearing a size 6-8. Length of these jeans is ridiculously long for they would fit a woman who is at least 6’4”. I am only 5’7”. And, they sent me 2 of the same pairs, same size, same color. NEVER EVER ordering on line again or ever buying anything from HOLLISTER company at all.
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October 2023 by Julie J.
Very rude staff. Only 1 person at a time in the dressing room. Store is very crowded and small , so makes zero sense.
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December 2022 by pamela
They have really changed over the years. If you are looking for a 38 x 32 in men jeans, don't waste your time. According to their employees, they no longer carry them in stores. Prices have really gone up, It used to be my go to place for back to school shopping. Ordering online is a little better, if the items are in stock.
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October 2022 by Pete
Haven’t been able to wear Hollister clothes for a long time. Decided to go in and try on a few T-shirts. Staff was great and really took care of me! Thanks!
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December 2021 by Kissme Axe
came to pick up an item at 8:42 did curb size check in no one came. did another check in at 8:53 no one came.. called at 8:59 the young girl said they would be out.. no one came. called again at 9:15 said some came out and no one was there I literally did not leave the car and was parked at 14 by the door. they were too lazy to bring it the item. contemplating on not purchasing from them. horrible customer service and won't bring it your items to curbside.
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October 2021 by lisa oneal
Always shop there for my jeans.
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January 2021 by Paul Dalby
Literally ordered a pair of jeans and a shirt over a month ago and it isn’t here and they sent a replacement package about 3 weeks ago that stjll hasn’t gotten here, some days the tracking says arriving tomorrow and sometimes it says it’ll show tracking details when they’re made available so I have no idea where any of my stuff is and the emails don’t help me at all, I just want my clothes.
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December 2020 by Tabatha Neese
Change your sale to 20/25 dollar pants!
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December 2020 by Robert P.
The Haywood Mall management is superior. What a great experience I had with this store. I am so thankful that I decided to go inside and I will definitely be back! Kamero Slash is the manager and a great Team Leader! Hollister has made a power play with this gentleman. Thanks again for an amazing experience!
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July 2020 by Leshay Smith
Loving it always all the time YAS YAS helltodayeah
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June 2020 by Lizbeth Jimenez
Good quality clothing .
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March 2020 by Ty Douglas
Great clothes
