-
February 2023 by Leigh6699 Shackley
Friendly fast and understanding ppl
-
May 2022 by Jake H
I did my taxes here on 4/18, which was obviously the last day to file. While I understand there might be an additional fee applied as its the last day to file, I was charged $260 (with a $25 credit for new customers) as a single person making less than $40k annually. The advisor helping me said it was so high because it was the last day to file and there was a “supply and demand” ..Not only was I the ONLY person in the office the entire hour it took this woman to file my taxes, I have never experienced such an extreme amount of unprofessionalism in my entire life. I was half greeted by someone at their desk as I arrived 5 minutes early. I waited in the seating area and the advisor I had an appointment with walked right past me and out of the door, only to return 15 minutes later with no explanation. After walking me back to her desk, which was a disaster covered in empty snack containers and crayons, it took this advisor over 45 minutes to figure out the issues the system was giving her with my tax refund. She even replied to me once “Good, because I don’t know how to file that” as I replied with a no to one of her questions and another advisor in the office had to take over and fix my taxes in the end. It was clear that she didn’t know what she was doing any better than I did, so you’re better off filing online for free than going in store to be charged a ridiculous fee by someone unqualified. And to be clear, I maybe wouldn’t have minded paying such a rate if the advisor helping me was knowledgeable and the least amount of help.
-
April 2022 by Jake H.
I did my taxes here on 4/18, which was obviously the last day to file. While I understand there might be an additional fee applied as its the last day to file, I was charged $260 (with a $25 credit for new customers) as a single person making less than $40k annually. The advisor helping me said it was so high because it was the last day to file and there was a "supply and demand" ..Not only was I the ONLY person in the office the entire hour it took this woman to file my taxes, I have never experienced such an extreme amount of unprofessionalism in my entire life. I was half greeted by someone at their desk as I arrived 5 minutes early. I waited in the seating area and the advisor I had an appointment with walked right past me and out of the door, only to return 15 minutes later with no explanation. After walking me back to her desk, which was a disaster covered in empty snack containers and crayons, it took this advisor over 45 minutes to figure out the issues the system was giving her with my tax refund. She even replied to me once "Good, because I don't know how to file that" as I replied with a no to one of her questions and another advisor in the office had to take over and fix my taxes in the end. It was clear that she didn't know what she was doing any better than I did, so you're better off filing online for free than going in store to be charged a ridiculous fee by someone unqualified. And to be clear, I maybe wouldn't have minded paying such a rate if the advisor helping me was knowledgeable and the least amount of help.
-
April 2022 by James Good
Hopsilty friendliest
-
March 2022 by Chelle griffith
The lady that helped was amazing. She answered every question I had to the best of her ability. She was very respectful and always had a smile. She'll have my business for now on.
-
March 2022 by Patrick Patterson
Quick and friendly
-
April 2021 by Cherylyn Thomas
Excellent! Great courteous and professional service.Thank you.
-
April 2021 by zoltan mathis
excellent service...............................
-
March 2021 by Edwin Ranous
Satisfied with the service provided by hr block
-
March 2021 by Lazarus Rios
Great help
-
February 2021 by Allen Passmore
The service was fast the lady doing my taxes was amazing and very friendly and very helpful and I will definitely be back next year
-
February 2021 by Talita Hernandez
The process was all straight forward, and my questions were answered accordingly.
-
January 2021 by Billie Daniel
Very good workers.
-
March 2020 by Hielo ICE
My tax preparer explained things clearly and throughly
-
February 2020 by Robert Jeans
H&R block has prepared my tax returns for the past 3 years I will continue to do so
