-
February 2024 by Mike Jee
Great prices for photo shooting
-
February 2024 by Melinda Goodwin
Love this place, they always have a great sale going..
-
February 2024 by Alan Van Heusen
Prices appeared to be inflated so they can be "on sale" at a normal price.
-
February 2024 by D “Mufasa” Lamonica
Had to get a quick gift for my sister. Not to many people in store. Found items on sale, no line at the cashier and i was gone fast. JC Penny has always been my go to store.
-
January 2024 by Kristen
Make up girl got my color for me first pick. She's awesome. Very knowledgeable too.
-
January 2024 by Laura Howell
I had a great experience shopping at this JCPenny
-
January 2024 by Callie cat
Found the pants I needed for work on sale. And despite them being close to closing, they were still sweet as can be when checking out.
-
January 2024 by Cry Baby
Could have used a few more checkout registers open. Great deal on last minute gift.
-
January 2024 by Trinity Blessed Jefferies
Very nice works i love y'all happy holidays ????
-
January 2024 by Ronald Gatlin
Place in disarray, and not enough checkout personnel for this time of year.
-
January 2024 by Scott Goyette
Realizing the Christmas strain they've dealing with.I'll sill say today's experience was a nightmare ?.The store was an absolute mess. Things in disarray, clothing off the hangers, on the floor ect. There were entire shelves tiped over & broken blocking isle passage. Finding salesperson on the floor was impossible. Couldn't seem to get help in any department. Finding a cashier station to pay for my items should NOT have been nearly as hard as it was. Why do you hide the cash registers in corners of the store???? exits to the mall itself do not have check-out registers its extremely wierd.While in the check-out line there were 3 registers all 3 open. ALL 3 ckearks had issues that prevented them from completing thier respective transactions. All 3 clearks were continually calling for management to help! I stood In a line that did not progress a single customer for a minimum of 45 minutes, while everyone ( approximately 15 people in line behind me) stood in line . Some dropped thier items and walked out.one of the 3 cashiers just walked away (probably quit right there) not to return.Once a manager showed up and helped the 3 troubled transactions, she just walked away leaving one the one vacant register vacant, while us 15 people that had been waiting in line all this time were AMAZED that the manager didn't operate the register to ease tensions.Needless to say I guess I'll be going to Kohls from now on!Do better much better JC Penny.
-
December 2023 by Pamela Taylor
Love Jcpenney.. always find great stuff and bargains
-
December 2023 by Robert A
I previously in error gave JCPenny 4 stars when it should have been 5 stars. JCPenny has always been one of our favorite stores and we enjoy walking through a clean and organized store. It's one of our favorite stores in Haywood Mall. The only problem I see here is the consolidated checkout. Today we were in line for over 15 minutes while one employee had to do all checkouts, most involving coupons while also having to answer the phone. Whoever came up with this idea needs to rethink it.
-
December 2023 by Amber Francis
Walked in from outside to immediately get into the line with my return. Wasted 20 minutes of my time because I finally get to the counter to be told I have to go to another part of the store for a return. There's no sign posted but I was informed an announcement was made PRIOR to me even entering the store. Cool. Terrible customer service!Updated to 3 stars because the employees downstairs were much more helpful and were honest by informing me no store announcement had been made and all signs were removed by corporate - without explanation. I respect people who acknowledge the issue rather than lie to me and imply it was my fault for not entering the correct line.
-
November 2023 by Linda Green
Its Black Friday. Lots of prices slashed.. hundreds of shoppers... you have had all year to prepare.. but still only 3 cashiers. Really? Shameful