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February 2024 by Christopher Mace
The Collision center at Kevin Whitaker Chevolet (shop) is wonderful. I had a very simple issue, that was attended to quickly and officially. Graig and his staff were wonderful.
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February 2024 by Joan Smith
Very professional . Listened to all of my concerns. Tanya at the front desk was so helpful to me. Relatively short turn around and fixed the problem. A large animal darted out onto the street and did damage to part of the undercarriage. Would recommend this place for collision work.
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February 2024 by Steven knatzka
Always do a great job
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May 2023 by Shelby Yannotti
We tried to be as understanding as possible with them, we really did. There are tons of things that are out of their control when it comes to the insurance company and parts coming in, but they had our vehicle for 3 months, we constantly had to be the ones to check up, they never initiated progress reports or check ins, and we still had to take it somewhere else to be fully fixed. The first time we went to pick it up, the pieces that were repaired didn’t line up properly so we asked them to fix it, when we went to pick it up again, it was still wrong. When we finally picked it up to take it home, they installed our blind spot monitoring sensors incorrectly. We told them about the sensors and they told us they would recalibrate but if not we could take it to a dealership for them to diagnose. Diagnoses came back that they were incorrectly installed. We drove 45 minutes back to Kevin Whitakers to have them fix it and when we went to pick it back up, still wrong. We even asked them to test drive it to check if it was fixed and they told us it had no more issues. We had to take it back to the dealership for a second time to which they advised that in appearance, nothing was changed since the previous time our vehicle was there. Before we picked up our vehicle on Thursday, the dealership advised us that Kevin Whittaker’s body shop had failed to reinstall the clips above the wheel well. The negligence, lack of communication, and lack of professionalism would lead me to tell anyone to avoid this body shop.Service: Body & Trim
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May 2023 by Shelby Frost
We tried to be as understanding as possible with them, we really did. There are tons of things that are out of their control when it comes to the insurance company and parts coming in, but they had our vehicle for 3 months, we constantly had to be the ones to check up, they never initiated progress reports or check ins, and we still had to take it somewhere else to be fully fixed. The first time we went to pick it up, the pieces that were repaired didn’t line up properly so we asked them to fix it, when we went to pick it up again, it was still wrong. When we finally picked it up to take it home, they installed our blind spot monitoring sensors incorrectly. We told them about the sensors and they told us they would recalibrate but if not we could take it to a dealership for them to diagnose. Diagnoses came back that they were incorrectly installed. We drove 45 minutes back to Kevin Whitakers to have them fix it and when we went to pick it back up, still wrong. We even asked them to test drive it to check if it was fixed and they told us it had no more issues. We had to take it back to the dealership for a second time to which they advised that in appearance, nothing was changed since the previous time our vehicle was there. Before we picked up our vehicle on Thursday, the dealership advised us that Kevin Whittaker’s body shop had failed to reinstall the clips above the wheel well. The negligence, lack of communication, and lack of professionalism would lead me to tell anyone to avoid this body shop.Service: Body & Trim
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February 2023 by Stephanie Tew
I ran over a nail and they were able to patch my tire the same day! Excellent service.Service: Body & Trim
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November 2022 by Julio Parra
Despite all the delays and the misunderstandings between insurance company and the body shop I have to say they did an excellent job on my wife’s car. It took longer since one of the pieces was in back order. Greg makes sure you’re expectations are covered.
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June 2022 by david crocker
The service at this dealership collision center was superior. I live in bluffton, sc and needed help and they went out of there way to help me. I would recommend this collision center to anyone that wants a 5 star rating and friendly service. They made me a happy person. Dave
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May 2022 by Stephen Partain
Worst experience dealing with a body shop in my life. No attention to detail or pride in their work. Save yourself the headache and go somewhere else
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May 2022 by Leslie Desjardins
Excellent service. Prompt and courteous. Workmanship excellent.Service: Tires
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April 2022 by Diana Easter
Fast. Helpful. Down to earth people. Even got me a Lyft back to my work ( at no extra charge) while they fixed my car. They did a good job on siding repair.
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March 2022 by Cassandra Francis
We had my Tahoe repaired here after an accident. The communication was great, especially with the insurance company. We didn't have to stress over anything. Excellent customer service.
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March 2022 by Rick Fanning
They told me that my repairs would take about 2 week and on the fourth day after I dropped it off they call me and told the repairs were all complete. It looks brand new now.Service: Painting
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December 2021 by Dee Dee Bertsch
Kevin Whitaker Collision was the only shop that was willing to work my vehicle in within a week for a small repair job. They also suggested and willingly installed collision wrap over the hole in my roof to keep water from leaking into the interior while waiting to work my car into the shop.Also, Stephanie at the front desk is absolutely fantastic!!! She is professional, friendly and responds in a timely manner.I had a wonderful experience at Kevin Whitaker Collision.Services: Body & Trim
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December 2021 by Haley Gillespie
This is a great place to get work done on your car. Stephanie at the front desk is very professional and kind!