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March 2024 by Ciera Bruce
I received good srvc from here. The last associate to help me was India. She was attentive and precise
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January 2024 by Linda Edwards
Love there bras
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December 2023 by Marqutta Omotosho
The Sale was 50% off, I used a $25 gift card and a $25. Coupon... Got my furry coat, Yay!!!
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October 2023 by Tammy B
I have been to this store twice, have a store credit card. Both times I’ve gone in, nobody spoke or asked if they could help. I made a purchase the first time but not the last time. The worker never acknowledged I was in the building but by passed me standing there to welcome in another employee. Probably my last visit to this particular store.
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July 2023 by Grace Ellison
While waiting in line to be rung up, I was having a conversation with my friend about an item I had seen on tik tok. The cashier jumped in the conversation, and gave inaccurate information about the origin of the term Master bedroom. In addition, she rang my dress up as full price, when it was on sale. On my way out, I verified the sign was 50% off and went back. I had to find another associate to help refund the difference. While standing there, the original associate acknowledged why we were standing there. No apology, just smugness. I'm not sure I'm going to keep it. I feel like I was undervalued as a customer.
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April 2023 by Kirsten Crouch
I purchased 5 bras at 50 bucks each 3 weeks ago. 3 out if the 5 have already messed up on me. Underwire is coming out, seams are busting. I made sure to be fitted so I wouldn't have these problems. At the price they sell these bras I wouldn't say they are worth it.
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April 2023 by Kirsten Butler
I purchased 5 bras at 50 bucks each 3 weeks ago. 3 out if the 5 have already messed up on me. Underwire is coming out, seams are busting. I made sure to be fitted so I wouldn't have these problems. At the price they sell these bras I wouldn't say they are worth it.
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March 2023 by Kristi M
Not much selection. Was looking for some Spring/ lighter things. Some sale items in the back. Very small store. This was my first time at this store. Ladies did not greet anyone nor were they very friendly. Did a quick walk though and left. It's been a long while since I visited a LB store and this is nothing like I remember them! Super disappointing.
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March 2023 by Cynthia Langley
Quick. I needed something and called first to find locations because i have PTSD and anxiety i dnt do malls. Lady was so sweet told me where to park and exactly where locations is once i entered. Got messured for a bra grabbed tree and hurried out (busy place the mall lol) the lady who assisted me was amazing and very kind. I was very pleased how fast i was to get done lol
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October 2022 by kid perfect
Wife shopped I did not but staff seemed friendly.
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June 2022 by annette mcclintock
I enjoy shopping at the Haywood Mall location. Tillie, Brooke, Taylor and Jade are AMAZING. Mrs. Paula has a AWESOME staff and she's so sweet as well. Great customer service
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June 2022 by Shannon Simpson
First off I would like to say I'm a big fan of Lane Bryant clothing. I have spent alot of $$ over the years, since high school. However, this store lacks customer service. We were not greeted when when walked in, my husband had to go get someone for me to return and checkout. Jaide walked to the register and I told her I had a return and wanted to purchase a top. The first thing she said was we can't return over 60 days. My return was only 7 days out and that is no way to start a conversation. After, checking out she just walked away never said have a good day, thank you nothing. She needs to be reprimanded for her actions. This being said the other lady in the store was very friendly as we were walking out. This is not a welcoming store!!!I felt very uncomfortable the whole time I was in there. It did affect my shopping experience.
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June 2022 by Linda Marsh
I love this store I can fined what I am looking for in my size and the people that work there are helpful and friendly.
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May 2022 by Jennifer Addison
They sold a dress with the tag that fell off, the paper wasn't even ripped and then refused to take it back. Horrible customer service. So they got ONE and FINAL sale from me, I will NEVER buy from them as long as I live! Buyer beware and watch the way the tags are attached! I'll go to Torrid.
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February 2022 by Jackie Carter
The closest location to return my order is in Greenville SC because the store in Spartanburg at Westgate Mall has closed. But the customer service was a pleasant experience.
