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February 2024 by Rhiannon O’Shea
I’ve only been shopping at LOFT for just over a year but love every experience. Darby is always so friendly and fun at register. Cassandra is super helpful and attentive when I’m in the fitting room. The store manager Billy always makes me feel welcome and comfortable no matter where I am in the store. I hope all the employees get recognition for the great work they do. I love the diversity of the staff and how they go out of their way to give you a great experience.
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December 2023 by Stacey M. Hollander
Billy has amazing customer service skills & style, but other sales gals that I worked with here have been super friendly & very helpful as well. Great store, I’ll be in often!! Thank you!!
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October 2023 by Love Meow
I Love Love Love shopping here. All of the workers know me by name and they know what I like and it’s always fun shopping at Loft sometimes I just go in to look and make my wishlist and chit chat. I love the styles available, the store is always clean and well put together, and if what you want isn’t on the floor they will check the back and order online. They have lots of inventory in petites ??. Go to this location. The staff are always friendly, nice, professional, AND they are familiar with the items and the brand, in other words they know what they’re talking about when you ask how something fits and can make suggestions of great things items go with.
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August 2023 by Kelsi Sasser
Reanin was so sweet and helpful!
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July 2023 by Honestly, No
I have been to many Loft stores even before they were called Loft. My sister and I shop often and out of all the stores the one in Greenville SC is fantastic. They have more inventory and are helpful. They remember repeat customers and their kids. They try and help you get the best deal and are honest when you try something on and can suggest something different. The others are good but this store really cares for their customers helps with online ordering and with exchanges. They are polite ask management questions in a respectful way and learn how to do regular duties when new. I have shopped here for years and they do hire quality staff. I also like they aren’t all cookie cutter thin young girls very helpful for me. I am in my early 50’s have young kids don’t feel old and they always have someone I can relate to to help me. Whether you are super thin or have some extra pounds. They make flattering clothes for all sizes.
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April 2023 by Debby Baker
I love the Loft because they have petite and styles for all ages. If i buy online and it doesn't fit I can return it to a store, and the sizes are uniform.
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February 2023 by susanna stratmann
Tuesday afternoon around 3, I just returned a pair of pants I had bought online. The size guide had a different system of sizing than the item on the website, so I inadvertently bought 2-3 sizes too big! The employees were very friendly and efficient.
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March 2022 by Sharon Ness
Long time Loft customer... 2:30 on a Wednesday at Loft Greenville. Walked in with intent to shop for petite jeans size 12. ( BTW I was wearing Loft jeans at the time). The store is empty except for employees. No acknowledgement of any kind by 2 pink sweater blond employees who definitely saw me. Couldn’t find what I was searching for, but STILL no assistance. Even stood by them waiting for their conversation to finish. STILL nothing. Was it that I don’t match the model sizes of single digits? . I didn’t look right?? Happy to spend my $$ elsewhere. You’d think after the last 2 years a store would be responsive to customers. Couldn’t get this to post with zero stars, so keep in mind it’s ZERO.
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February 2022 by Susan O.
I love Loft. Most of my wardrobe has come from here. I’ve never had a bad experience with any of the employees. While they may not be overtly friendly, they’ve never been rude. I like that Loft offers regular sizes and petites, as well as Lou & Grey items. The only downside to this store is the location off Woodruff Road. I tend to place online orders to avoid the traffic.
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November 2021 by hope eure
Loft always has lovely clothing. The staff at this particular location is horrid.
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August 2021 by Schelmy
The folks here are great and the clothing is always cute. Awesome sales too!
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July 2021 by Mamata Patel
Best place to shop for petite persons
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July 2021 by Mrs.Arianna Seiler
Nobody greeted me but it’s a really nice size store & beautiful clothing. Everything was organized nicely
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May 2021 by Laura
So friendly and helpful!
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May 2021 by Jessica Morrow
Staff is NOT friendly and very rude. Always seems like a bother when you ask them a question or for help. Love LOFT but hate coming to this store. I just order online now and then go in if I have to return.