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November 2023 by Amber Nimmons
I know there's a lot of Mattress Firm locations in our area, but this should be your pick! Kendra is AMAZING at her job! We picked out a Nectar mattress that she was able to price match to another competitor. We tried sleeping on it for over a month but found out there was a defect in the support. When we went back for a swap, she asked us to pick out a back up mattress in case it happened again. We ended up liking the one she showed us even better! It was $100 more expensive, so we expected to pay that plus pay restocking fees/exchange fees/etc. That was fine with us. But because of the warranty and defect (not a comfort issue), we only had to pay tax! She is so pleasant to work with and keeps a positive demeanor. While helping us, she also helped two other customers and treated us all exactly the same which is so refreshing to see. I hope Mattress Firm knows they can't afford to lose an employee like Kendra. She's priceless!
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November 2023 by Maxwell Greene
We dealt with Leon at this location and it was a wonderful experience. We came in late in the evening, but he was personable and patient (and funny!). He took the time to show us a series of mattresses for us and our daughter, folding down one after another from the wall of selections, going back and forth comparing. He then even stayed late to finish out the paperwork! Overall great experience!
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November 2023 by Tracey Young
Great experience from Ryan from opening the door to walking us back to the car. He was very accommodating with my mother’s physical needs and answering her questions. Will definitely look for him when I’m ready to purchase a bed.
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November 2023 by Mark Rose-Innes
Great customer service and product knowledge, the team answered all our questions and added order useful information. We had been shipping around, and after visiting this store, we went back the next morning to purchase our new bed.We’ll done to Leon and Angelic.
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November 2023 by angelina mihelic
Great experience, we love being able to have support without bring stood over. Ryan did a great job of giving us all the details and making our purchase smooth and stress-free. He was able to ask us a few questions and point us in the exact direction of what we were looking for. We are so pleased with our purchase and will definitely refer anyone to this location.
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October 2023 by Quinn Gurn
Leon was incredibly kind to us and very great to work with. We went in with no idea of what kind of mattress we wanted and he pointed us in the right direction. Would highly recommend visiting Leon at this location if you want great customer service and honest salesmanship! Thank you Leon, will point everyone looking for a mattress your way. -Quinn and Bibs
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October 2023 by Ashley Combs
Kendra was FANTASTIC. If I could leave 10 stars I would. My only complaint would be that we had to pick up our mattress at the warehouse down the road and she told us it would take 10minutes to get there and it only took 9....that left us with an outrageous amount of extra time we did not prepare for. ;) Kendra was very knowledgeable about mattresses and helped us pick the perfect one. She was truly delightful and I was so very appreciative of her kindness and promptness getting us taken care of. Will definitely be back next time I am in need of another mattress!!
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September 2023 by Beth Base
Our salesperson, Ryan, was very personable as well as knowledgeable and helpful. We appreciated that he supplied us with product information that allowed us to compare features and make a solid decision. There was no uncomfortable, high pressure sales pitch. We plan to replace other mattresses in our home over the next year and will contact Ryan when we do.
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August 2023 by Helen Castro
Super satisfied. I forgot his name but the my ticket says Leon (older gentleman) was very very kind and patient with me while i tried every bed there lol. He was knowledgeable of all the mattresses, answered all my questions. Quick with the paperwork, got me a great deal.
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August 2023 by Marquell Wyatt
I walked in and was immediately greeted. The sales rep (Kendra) let me know that she was the only one working that day but that just as soon as she got the other customers situated she would be right with me. She encouraged us to try out the beds while we waited. She made sure to check in and even recommended beds for me to try based on how I sleep. Once she wrapped up with those customers, she gave me and my boys her undivided attention in the process for selecting a mattress that was going to meet our needs. While we were there 2 other customers came in and she provided the same level of care / support to them. She was knowledgeable, patient, and VERY kind to my boys who were trying out beds they liked as well. We completed our purchase and will be getting our delivery on Monday and I can’t wait! I haven’t had to buy a mattress in probably 20yrs so I was apprehensive about it, but she made the whole experience easy!
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July 2023 by Ernest Long
Kendra was awesome! Very helpful and courteous. She made my buying experience great! She also made me the hero to family for getting this item for my 94yr old mil!!!
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July 2023 by Steve Johnson
Leon was wonderful to deal with. He was both friendly and knowledgeable. We enjoyed our shopping experience because of him. You have a great employee who represents Mattress Firm well.
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July 2023 by Tammy Sheils
Our experience with this store was great! Both salesman were very informative about their product and had great customer service! Highly recommend.
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June 2023 by Stewart Kennemore
Leon is probably the nicest guy I’ve ever met. It was truly a wonderful experience thanks to him.
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June 2023 by Janice Jamison
My son and l went in to purchase me a new mattress. Dan was so awesome and kind. What a wonderful experience. I recommend them highly. If you need a new mattress go see Dan at Mattress Firm you won't regret it. 5 Stars***** easily!!!!
