-
November 2023 by Chris B.
left the store around 1:30 pm on 3/2/23. I waited in line and didn't use the self checkout because I didn't know how to do a gift card on that line . I waited until I was acknowledged and I told the end registrar what I was trying to do so the cashier that was talking to the store at the time to come on down . As I came to sit my items down , I sat them down near the shipping bags . The cashier responded with no you can place them here SIR or whatever as if she didn't know how to identify me. I was livid because at the end of the day I'm ( NOT) a whatever. Also there is no way anyone can confuse me with what gender I am. THIS IS & WAS DISCRIMINATION ‼ I asked to speak to the manager at the time and asked was she the store manage that person name was Sue, and she was off for today . She asked me to come back with her, which was the office I told her ( NEVER ) in my 40 something years on this planet have I encountered such IGNORANCE ‼ She proceeded to say " I don't think she meant any harm by it . ( Are you KIDDING ME( . Customer be mindful of where you shop this type of tomfoolery should not be allowed Or excepted. I'm looking into seeing if an attorney will accept this case . People are judgemental/ disrespectful/ discriminatory towards ANYONE should NOT be allowed to work at this establishment and I'm not going to allow this cashier to get away with this . BEWARE ‼‼ I have also reached out to corporate and was told someone would call me within 24HRS it never happened. I emailed the CEO and my email was ignored. This shows that I wasn't important enough to even respond to an email or call me back .. I encountered discrimination in this store be careful customers ‼‼‼ President NEVER called me back after complaints
-
October 2023 by Cassie Dove
Absolutely horrible custimer service almost felt singled out . Cynthia was extremely Absolutely rude . I had left my id at home live pretty far away as well. To do an exchange on item thats 5 bucks .the cashier offered her id and then Cynthia wouldn't approve ot it stated she was a manger but did not act accordingly. Asked for a higher manger then her becasue she was juat tude conviently the manger was not there and wouldnt asner the phone. someone else offer to help me . She said no and then proced to call someone again tbh it was 6 i wouldnt come back out here to exchange at this time and with the rude behavior dont care to return to the store . Hope they see this reiview and do take actions . Becasue the rude behavior was uncalled for
-
October 2023 by Teddy Chip
Always have what I need/don't need but buy anyway. Very kind staff, they always ask if I need help and are kind at the checkout. Clean and organized.
-
October 2023 by Annette B.
Walking into this huge store for the first time... very huge but very scarce on decorations for Halloween! It's only October 1!! The nice cashier told me that they put it out in August and that's what is left!! Well I see Xmas decorations are out but can I just get thru one holiday first?
-
September 2023 by June
I was not familiar with the store. Ray guided me to try to find what I needed. She did her very best although we couldn't find the item. So sweet and helpful. Excellent employee. ?
-
September 2023 by Duchess Lilly
I am really disappointed in the woodpile selection. The staff is not super friendly either. They only have one human as a cashier all the rest is self check out. I hate self check out. You should reduce your prices when you make your customers do your job.
-
July 2023 by Amy Mayfield
Went to Michael's to look for colored envelopes for my birthday party. Did not find what needed so I left and went elsewhere.
-
July 2023 by Cherie Campbell
Good selection of almost every kind of craft items. Sales prices are good, but some regular prices are on the high side. Staff is professional, courteous, and helpful.
-
July 2023 by Samantha H
Great place but looks run down a bit (I've noticed most Michael's do lately). Always offering great sale and discounts. Love the new self check out options so lines aren't as long.
-
July 2023 by Beth Lake
We spent over $200 on #10 thread and forgot to add the coupon. Loretta voided the entire order, 1 spool at a time, then rang it all back up and applied the coupon, saving us over $50. Well worth the visit!!
-
June 2023 by Josi T
The employees were all great! They were everywhere and a lot of them asked if I needed help, which is great because usually it's like they try to avoid customers. They always have great items, just too expensive for a DIYer.
-
May 2023 by Ray Steadman
It had everything you want, especially now that AC Moore has closed.
-
April 2023 by Candace Mack
I thought I had a coupon but it’s only for ordering online. So I could have just ordered it for pickup and waited in my car to get 20% off ?♀️ It was a miserable rainy day and I had other things to do so I didn’t. Also did not have a great selection of silk florals, but they did have everything you’d ever need for your Cricut. Yarn selection is mediocre.
-
April 2023 by He Row
I love coming in here and getting ideas!The downside is the prices on the things I want are just getting higher and higher (like most places).The problem with that is, let's say you want to make a wreath... If the flowers are $30 for a little bunch and the ribbon is $10, is it better to craft one or spend $40 to get one already done???That being said, there still is some really cute stuff in there.It seems they're trying to increase their bottom line by having less and less staff.In the past months I have only seen 2 employees there at any given time, and since they switched to uscan registers that's usually been just 1.I much rather run into Michaels for project supplies for the kids or craft supplies I need really quick cause I ran out than struggling with Walmart.
-
April 2023 by Lindsey Edens
This is the best store to find picture frames! I will make a special trip to come here. I've even ordered online and had them shipped to me. If you sign up with your email they'll send very useful coupons. Mostly 20% or so off regular priced items or so much off of custom framing orders. Highly recommend!