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February 2024 by Brian Jenkins
They had the canes that I was looking for
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February 2024 by Jerry Lloyd
Following my back surgery, I was in dire need of a medical lift chair. We had contacted other medical equipment providers whose lead time was 3-5 days for delivery and setup. My wife contacted Tina at My Mobility Medics, and in less than 8 hours, the chair I needed was delivered and set up in our home by John and Kayla.Their responsiveness and professionalism made my difficult situation much less stressful!
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January 2024 by Ryan Mulligan
Wonderful, knowledgeable staff with excellent product choices.
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December 2023 by Freddy Ruehl
Customer service is great
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December 2023 by JR
Great experience! I needed to rent a mobility scooter for my father over Thanksgiving week. The online reservation page was very easy to navigate and helpful when selecting a scooter. Amy was great and gave me a tutorial of how to assemble/disassemble the unit and showed me how it all works. The scooter was perfect. My father is a big man, 295 pounds and the scooter was very comfortable for him. It also had plenty of power to run around the Biltmore Estate.The whole experience was beyond expectations! When I need to rent or purchase a scooter I'll definitely come here first.
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November 2023 by st st
Very helpful and answered all our questions. Thank you for helping us.
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October 2023 by Sonya Trenaman
I had major abdominal surgery in Greenville, SC and knew that with incisions on all sides of my body and with muscle repairs that it would be difficult to get comfortable and sleep in a bed. I called My Mobility the date of my hospital discharge to inquire about possibly renting a recliner lift chair and purchasing a bedside commode that I could also use as a shower chair. The staff there were so accommodating and quickly worked with the delivery staff to ensure that my recliner chair had potty arrived to the home before I was discharged from the hospital. This elevating recliner was so beneficial in my healing and helped to take the strain off of my muscles and incisions as I stood from a lying position. I tried sleeping in the bed but usually after a few hours, I returned back to the recliner that I had rented. It had multiple features and elevations to get comfortable in. I ended up doing so well postop that I left the Greenville area a day early. I called My Mobility and asked if they could pick up the recliner a day early and they agreed. For both the delivery and pick up times, their delivery guy was exactly on time. This took a lot of worry off of me. I would highly recommend renting or buying one of their electrical elevating recliners if you are ever in need of one. The staff at My Mobility are so kind and empathetic to their patients needs.
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October 2023 by Tom Watson
A couple of years age i brought a motor in for a lift chair and he looked for ~20 min and found one. This week i brought a remote to him and he couldnt find one but then called me back and had found one at Amazon. ABOVE AND BEYOND what he had to do. Great service and a great place to do business.
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September 2023 by Allison Armstrong
Thank you to Amy and the staff at My Mobility Medics for a great experience! I was looking for a foldable motorized wheelchair and they had the perfect one in stock. They were very friendly and helpful in answering all of my questions and made the whole experience very easy. I feel at ease purchasing locally because they service what they sell. Highly recommended!
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September 2023 by Leslie Ziminsky
The controller on my brand new scooter died after three weeks. The guy couldn’t figure out which screw driver to use and refused to call the manufacturer. After an hour he called the manufacturer and found out he didn’t have the necessary screwdriver. He left to buy one. Once he replaced the part and put my scooter back together the scooter ran backwards because he had put the part in backwards. He had to call the manufacturer again, take the scooter completely apart and put the part in correctly. What should have taken 30 minutes tops took over three hours! If he didn’t even have the right screwdriver he obviously had never repaired a controller on a Pride scooter let alone putting the controller in backwards! For future repair calls I will be calling someone else. I could have done a better job!
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May 2023 by 925AMG
The staff here are amazing!! I was in desperate need of a fully motorized hospital bed. I had less than 24 hours to arrange it and Tina not only met my impossible needs but did so in such a compassionate way she instantly eased my anxiety. The delivery guys were just as kind! They accommodated me not only through the initial contract but allowed me to extend my contract as needed. They have just about everything you can imagine but the most important thing is: they have a heart for people. I will be forever grateful to them for being kind during such a stressful time. I'd highly recommend them to anyone in need of medical equipment!Thank you for your excellent service!
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March 2023 by Andy Roberts
Amy, John and Tina were fabulous at resolving an issue with a part ordered from the manufacturer. The wrong part was delivered 3 times and they were persistent until the correct part was delivered to their store. Then they offered to deliver it in person to my in-laws. Once there they installed the part at no charge. My in-laws were delighted beyond words at the kind and professional service from My Mobility Medics.
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March 2023 by Teresa Hrab
We went there for repairs to our jazzy J6 power chair. While waiting, they showed us the new chairs and scooters they had in stock. Also they pounded out some dents that were in the lift we had which was not even part of the repairs we had requested. Above and beyond! Thank you John, Tina and Amy!!
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March 2023 by Mark Roosevelt
Tina is wonderful to work with, from helping us choose the right chair for me to bringing it over to where I live so that we could try it out en situ, including loading and unloading it in our two cars.I recommend My Mobility Medics without hesitation.
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March 2023 by Delores Vizzini
We were unable to get a hospital bed approved by our DME people for 3 weeks of pursuing so we called My Mobility Medics and from the very first encounter they were totally amazing. Tina and Amy were right there to provide the best customer service ever. So helpful and kind. I definitely recommend using this company to anyone in need of medical equipment. ?
