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September 2023 by Shaun McCallum
Great service, friendly staff, and they fit in a quick repair for me right before closing time on a Friday.
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July 2023 by John-Walker Hunt
Had my car towed here because I have worked with them multiple times in the past. However, that will no longer be the case. They charged $70 for an oil change, which in my opinion is a lot for the vehicle that I have. Also wanted to charge me $900 for an alternator and battery. I took it to another shop, had it fixed the same day for HUNDREDS of dollars cheaper. Do your research on the cost of parts/labor before you give them the green light to fix anything on your vehicle.
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July 2023 by james brantley
I was caught in a hard place while traveling, and reached out to a couple tire shops to get back on the road. These guys were the friendliest, most personable, and the most willing to help. Fair prices, and got me back on the road within a few minutes. I’d highly recommend them, and I’m strongly considering driving a couple hundred miles just to buy a full set from them when I need it.
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June 2023 by Hunter Berry
Phenomenal service. Helped me out with a flat tire recently and a patch job. I told them to just let me know if any of the tires needed replacing in general, because I know nothing about vehicles. They were honest with me and told me all my tires looked fine, and didn't try to scam me or get me to buy something because they knew I lacked knowledge. I really appreciate the quick service and honesty, and will be going back for all my automotive issues in the future.
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June 2023 by john riddle
Took my wife Jeep in to be diagnosed. I'm a mechanic the almost all of my repairs myself been doing it for years. Unfortunately her Jeep needed a professional shops computer to build to a diagnose and issue which I don't have. They told us that the transmission solenoid pack was bad and that they couldn't fix it anyhow because they do not go inside the transmission. I ordered the solenoid pack Factory not aftermarket install it with no issues. Go to start the Jeep same as that problem as before. So I called them and I explained the situation. He said you can bring it back in and we can rediagnose it. I asked them would there be a charge and he said yes. So I asked him why he was going to recharge me when he misdiagnosed the problem the first time so I asked them hold on if you guys did go into the transmission and would have made this repair and it was not correct would you have charged me for a part you would start in my vehicle that it didn't need he got to stuttering. And then had the nerve to ask me why I was getting rude with him when it was completely opposite. Never was rude with him just asking him simple questions never even raised my voice. Although yes I was upset after he told me there would be another charge. Be careful cuz they may be charging you for parts that you don't need in other words they are Parts changers not repair specialist
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May 2023 by shawn sims
Brought a 2020 Silverado here. They didn’t miss a beat. Guys in the shop were super Friendly.
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April 2023 by Victoria Schuyler
If I could give more than five stars I would! After a TERRIBLE experience at another tire place down the street this place was amazing! The people here are so wonderful and welcoming and my tire was fixed within 30 minutes. Truly amazing! I will definitely be coming here for all of my future tire needs. Highly recommend!!
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February 2023 by Lea Seaton
Over the course of my lifetime, I have frequently told myself that I needed to go to a mechanics school so that I could hang in a conversation about what work my car may or may not need. Since I found Poinsett Tire and Automotive, I no longer feel like I need to protect myself against mechanics looking for ways to charge me more money. These guys are TOP NOTCH, trust worthy, and do everything they can to please their customers. If you haven't already, give these guys a try! I'm confident that they will earn your business!
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February 2023 by Marques
Needed a new tire and they were able to get one ordered same day! Great guys and great service!
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January 2023 by Cynthia Lewis
I had my oil changed here several months ago because I found a coupon on Groupon. They seemed professional enough at the time but I went to a different place when it was time to change the oil again and they couldn't get the plugg out. They informed me that something had been done to the plugg on my last visit and they couldn't remove it so I would have to go back to PoinseTt tire and get them to remove it so I drove all the way back up there to tell them what the other guy had told me and I told the guy I should receive a free oil change for having to drive all the way back up there to get my oil changed. The guy I spoke to was very rude and he said some rude things about the other place I had gone to although he didn't even know who they were. He took my car and checked it and told me there was nothing wrong with the plugg that he was able to get it out fine but then he turned around and said the plugg needed to be replaced but he never offered to replace it or never asked me if I wanted an oil change. I thought it very rude that he didn't offer to do that for me and I couldn't understand why he told me there wasn't anything wrong with the plugg but then turned around and said it needed replacing. I will never go back there again because of his attitude and his unprofessional ism
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October 2022 by Javid Baksh
They are a phenomenal small business, and they are willing to get the job done within a short amount of time!
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September 2022 by Corey Strauss
I stumbled upon this company by word of mouth and I will not go anywhere else! James is terrific and does a fantastic job. He goes the extra mile for his customers and definitely did for me when my car took a dump and I’ve taken my vehicle in for a few things now and him and his team take great care of my car! He’s very trustworthy and is up front and honest! This is where you want to go I promise you!
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August 2022 by Savannah James
As a 25 year old woman, finding car service can be a daunting task because in the past I have been unfairly charged or treated badly when needing service. I have been coming here since I moved to Travelers Rest a couple of years ago and couldn't recommend them more! The customer service is great, and I truly believe the place is run with integrity. I have had break pads replaced, rotors replaced, oil changes, and tire replacements with them and every job they have done holds up perfectly and at a reasonable price in my opinion (and I am a poor teacher if that says anything). I will continue to come here as long as I'm in the area!!
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August 2022 by Ashley Foster
At your own risk!!! Didn’t do oil change right and almost cost me my whole motor. Unprofessional and unconsidered of customers.
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August 2022 by Wayne T Whaley
We came for our 4 wheel alignment and it was done in about 30 mins. The service was very professional and quick. They do their best to get someone who's waiting on their vehicle out of the waiting room quickly.
