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November 2023 by Feezy Fee
Chris is the goat and the customer service was amazing. Do not take your car to Sarks! Take it to these guys, great staff all around
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November 2023 by Chasity Henry
Hunter was very friendly and professional.. He took his time to explain everything in detail that My car needed.. which wasn’t alot btw…
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November 2023 by Andrea C.
Sam and Hunter did a great explaining the issues to my vehicle so that I could understand them and were very accommodating in scheduling the work and getting it done.
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November 2023 by Creed Barnett
Came in for a used car inspection and was almost immediately seen without an appointment. Andrew clearly explained what was included in the inspection. Sam was our tech and he brought us out to the car to go over his inspection in great detail. His inspection report was color coded based on priority. Left with a estimate to perform the services that were on the inspection. We were treated fairly and charged a reasonable amount for service performed.
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October 2023 by Karen Hunt
Very precise….and always quick when getting my oil changed. Been coming here for over 10 years and never had a problem with services.
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August 2023 by Ben Moreland
Car was having some transmission trouble and I asked if I could buy some fluid because the shell where my car was down the street didn’t have the right kind…guy was nice enough to walk down, check my fluid levels and top it off..will definitely be back as an actual customer when the occasion calls for it!
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July 2023 by Dan & Karen Albert
I just needed an oil change, but I appreciated the full check on my vehicle. We talked about a few things that need to be done soon. I was already aware of several of the issues, so I knew these were legitimate needs. I wasn't ready to foot the bill for additional expenses on that day, and they did a good job of informing me without pressuring me.
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July 2023 by Lady Love83
I brought my vehicle in for a oil change on June 20th do to my coolant light coming on they did the oil change and I started noticing my temperature gauge not floating in the right spot I monitored it for a week still noticed the same issue keep in mind I had no issues prior to this day with car so I brought back in to get the sensor temp gauge checked on 7-15-23 they stated that they were waiting for a part they never showed me the part that they took off in which normally they do I never saw anyone bring the part that they ordered ... Long story short I ended up paying almost $400 for a temp sensor that worked when I drove off the moment I got home the temperature guage dropped and the fans started going again so what did y'all fix I would like to speak with the district supervisor the problem should be completely fixed
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May 2023 by Latwon L.
if I could choose ZERO for their rating, I surely would. I took my 2016 Audi to Precision in Greenville Sc off of Woodruff rd for an alternator and oil change. Initially the mechanic said I did not need an alternator just a battery but I had oil leaking into the coolant which required a tiny plastic piece to be replaced. We did that purchased a NEW battery for almost 300 bucks. After my car wasn't ready on the scheduled pickup day I called the following day in which I was told that I DO need an alternator. of course that was frustrating because id purchased a new battery from them bc that was their suggestion. This also meant I would have to wait longer for my car. I picked it up 4 days later on a Wednesday. I drove it to and from work (30 miles) Friday. Saturday morning heading to my son's basketball tournamen, the car makes crazy noises. I called them, drove it to the shop on Monday where they came back and said their were metal shavings in the oil filter and that I needed a NEW motor which costs 16,000 bucks! NEVER will I go to this place again. They tore up my car! motor is gone with 87,000 miles on it. Not to mention the 2300 dollars I'm out of for the initial work! Precision Auto is a rip off!!!!!
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May 2023 by Brandon Vickery
My car had a short and they are listed as a relair pal mechanic so I had my car towed there, the mechanic called and said that he wouldn’t start any work until I physically came to see what he wanted to do. Obviously I was without a car so I had to Uber round trip costing $43. When I got there my $300 Flowmaster cold air intake looked like to had been thrown on the ground and this mechanic started showing me how neat he could make my undercarriage lighting look. I needed someone to fix it and get it running not make it look good, so I lost confidence in his ability. The next day I had it towed to another mechanic but I couldn’t have that done until I paid them $150 and they wouldn’t take payment any other way than having me physically come pay it in person. So they cost me $230 to have my undercarriage lighting criticized, and my parts to be taken off and tossed around.
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March 2023 by Tom Diffenderfer
Hunter and the guys were awesome. Friendly service, and car rides like new again. Definitely will return for any other auto repair. Great prices on oil changes!
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March 2023 by Sonya Hamme
Really enjoy and appreciate the service and customer care Hunter and the shop provide to our family. I have my oil changed here all the time and plan to return for brake work soon. Great local people.
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March 2023 by Atir Sveska-Sharpe
WARNING!!! I went for an oil change and left with a car that barely runs. They saw me coming and scammed me. They talked me into having unnecessary work done and my fuel injectors had to be replaced afterward by a more trustworthy place. They charged me $80 to pour fuel injector cleaner, $129.00 for air induction cleaner and $79.99 for brake fluid. The bill of sale also says they replaced an air filter, but it was filthy and clearly not new.I was seething with anger after I expected to have the routine maintenance of an oil change and couldn’t even drive my car afterward. They showed zero accountability for their work and leaving me stranded on the side of the road afterward. I had received excellent service there in the past, but there were different people there this time. I would recommend NEVER giving these incompetent, untrustworthy people a dollar of your hard earned money. A simple oil change has cost me over $800!It’s this kind of experience that gives mechanics a bad name. Shame on them for swindling people and thinking they can get away with it. I will be contacting the Better Business Bureau as well.
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March 2023 by lakel morris
Hunter was amazing. He helped me figure out what was wrong with my car and gave me great advice on what to do. I don’t know much about cars and he explained everything out for me that needed to be done. I would recommend anyone to go to them. I always go there to get my oil changed anyways.
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March 2023 by Cameron Trieper
This was my first time using precision and I’ll definitely be back! I got a very thorough breakdown of what my car needed in addition to my side mirror being fixed. Hunter and Chris were both kind and efficient, going so far as to not let me leave without certain problems being remedied! I would highly recommend giving them your patronage for all your auto needs(except tires?)Service: Side view mirror repair
