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March 2024 by Todd H
Angie was very helpful and friendly. She helped guide me through the app and explained everything very friendly. First impressions go a long way. The pricing is very affordable. I would recommend anyone who is looking for storage space to check this place out and ask for Angie
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March 2024 by Elizabeth Hillyard
I’d just like to talk about Brooke and Jacob; they truly helped narrow down unit size and were overall direct, honest and extremely kind!
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March 2024 by Richard Dimsdale
Brooke is always courteous and helpful. I will use public storage again.
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March 2024 by kalxbae
Great customer service. Thanks Brooke for all your help. ?
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October 2023 by Susan Beane
Great service, very friendly!Update....I've rented a 10X10 unit for 4 almost 5 years. What started as $81.00 plus 11.00 for insurance is now $200.00. The increase makes no sense and no one in the corporate office can explain. Online the unit is advertised for $99.00.The local employees have no control over pricing so they are no help.There are plenty of storage companies in Greenville and I will be moving. Its not worth $1200 per year.Beware. Beware.
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October 2023 by Alan Fiegener
After driving across the country for 4 days only to find our rental house a disaster we need to rent a large storage pending securing a different property. Brooks was very nice and understanding and found a large unit for immediate occupancy. That was relief not to have to worrying about what we were going to do with our stuff.Thank you Brook.
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August 2023 by Daniel Soresina
I’ve been a customer for a couple years and started with a 10 x 10 unit for $81 monthly. Then out of nowhere, they raise the price for the same unit to $140 monthly. Dial once again they raise the price to $172 monthly. I went online and they are offering the same exact unit at the same place for $81 a month. I contacted them to see if there’s something that could be done and they said no. They told me I could get a smaller unit for a cheaper price or I could get another 10 x 10 unit like I have online for the $81 and move my things over.That’s stupid business. If they could keep charging me $140 a month I’d be happy with that. But they refuse to keep it the way it is, they just want more money. But yet they’re telling me too rent another unit right next to it and move my stuff and only pay than $81 a month. Would you rather get 140 or 81? It makes no sense.Also, at this location, be warned that if you get a unit that is temperature controlled, the air conditioning doesn’t work too good. If it’s 92° outside it’s 85° in the unit. From my understanding, it should be closer to 70°.
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August 2023 by John Angelucci
Haven't moved to Greenville yet, but Brooke, the property manager was extremely helpful. She worked with us and helped coordinate a pod moving service from out of state and reserving a storage unit for when we get there. Great communication and customer service
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August 2023 by Erik Rasmussen
Go literally to any other storage unit. “New customers” phone calls are answered immediately. Once you sign a contract that allows them to raise the prices every 3 months (and they did) then they won’t take your phone call placing you on hold for 10 minutes. They raised my rent three tons with no notice. Scam
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August 2023 by Chris E
Great experience at the N. Pleasantburg location. Jacob was very helpful and courteous. I would recommend this place.
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August 2023 by Cherokee
Thank you so much, now I have safe place to store my things! Thank y'all ?
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June 2023 by Charles Hofstra
Watch out for “bait and switch!” They will get you all moved in for a low monthly rate. Then, every six months your new monthly rate will skyrocket!! I was $120 in the Fall and Winter of 2022. Then $155 January - June, 2023. Now my new monthly rate beginning in July 2023 is $202 per month! I’m in the process of moving out!
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March 2023 by Chris Avery
Definitely do not rent space from them.. I dare anyone to try to reach a property manager at a located near them. They will lie and miscommunicate to find a way to auction off your things.. no transparency.. like I said just try calling your property manager closest to you.. guarantee they won't be available.. not the head office the actual property manager on site that you will be dealing with
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January 2023 by Cindy Parks
Brooke is very good at what she does! Very friendly and welcoming as well as quick and very knowledgeable! The place in it's self is also very welcoming! Would definitely recommend! Even when i called customer service they were very friendly and eager to help and that always makes a difference!
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December 2022 by Cindy Swaney
Brooke is very good at what she does! Very friendly and welcoming as well as quick and very knowledgeable! The place in it's self is also very welcoming! Would definitely recommend! Even when i called customer service they were very friendly and eager to help and that always makes a difference!