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March 2024 by Shayla Abercrombie
Windshield glass looked good as new! One thing I noticed was my rearview mirror gear was not reattached properly. Very loose and wobbly.
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March 2024 by Justine Edwards
Polite and helpful.
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March 2024 by eboni murray
This is not just a place that fixes your car , but its family . My car got vandalized and I was having a really terrible day and couldn’t stop crying along with having my kids with me trying to tend to them and keep them entertained while waiting . Not only did they bond and keep my kids entertained and provide toys and snacks , but they also brightened my day up and really took time to check on me multiple times and help me get through the day . I HIGHLY RECOMMEND THIS LOCATION AND STAFF !!
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March 2024 by Mikalah Smith
Wellllllll...The technicians and guys working there are super nice and friendly. The whole experience was super pleasant and wifi and a Kureig is all you need for a good waiting area. So I had no problem with that, and I was in an out of there quickly.I posted a picture of the crack after repairs.I can't lie... I kind of think it looks even worse. ? I bought my car with the crack in it and so insurance wouldn't help me pay, so I either had to choose to have the crack repaired for $70 or have the windshield replaced for over $300. So, I chose the repair, but now I'm wishing I would have just saved and paid for the new windshield.I mean, I should have said something when I was there, but I didn't because the tech was so nice and I don't really know anything about glass repairs so I thought it was fine. But now I'm not so sure...I think I have 30 days to express my concern, so I will try to live with it for a week and if I can't stand it, the tech did say I could come back!Thank you for the service in the meantime, Safelite. ?
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March 2024 by Lucas Beiswenger
Staff is always nice and they do good work.
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February 2024 by Victoria Meier
Booked an early AM appointment on a Saturday and had the car back within 3 hours. The new windshield was properly fitted and my Subaru camera systems were recalibrated. Car was clean with only tiny rubber-appearing pieces from the job on the dash! Overall, would recommend if you want it done fast and well!
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February 2024 by Tim Keaton
It took longer than they said from 30 mins to an 1 hour for each crack and then after waiting almost 2 hours with showing up 10 mins early found out they really only fixed the smaller crack but supposedly did something for the larger one to prevent it from cracking further. We will see.
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February 2024 by Daniel Loredo
Chose the all day drop option for insurance replacement. I called @ 1:30 and was told my car would be ready @ 4:30. Got to the shop right before 5 and was told it would be about 10-15 minutes until my car would be ready. Went back to the counter @5:25 and spoke with the “manager” Willy, about how much longer my car would be. Willy said they were still working on it. When I asked about a timeframe he said it would be a few minutes. We got into a back and forth and he was very rude and unhelpful.
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February 2024 by Karen Clemmer
Benjamin was awesome I highly recommend Safelite
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February 2024 by TheToadWars G.W.
Takes too long even when you’re scheduled to be there. Great work but update the customer lounge if it’s going to take two hours or more.
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January 2024 by shakurrb
3 different times I had my care go back for the front windshield!!!
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December 2023 by Regina Tucker
Clyde,He is awesome young man, pleasant, efficient, on-time, He is awesome!!!! Your company is awesome, but the van that Clyde was driving, he said that the vacuum was broken but he was still able to vacuum my car. THANK YOU CLYDE!!!!
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December 2023 by Brittany Tabors McCarty
Very bad experience with Safelite of Greenville SC. They were a no call no show to the first scheduled appointment, the second appointment they replaced my back windshield but didn't clean the glass out of the back hatch. Which caused the locking mechanism not to work so I had to have them come out again. When they still didn't get all the glass out and a piece got stuck in the locking mechanism again I decided instead of having to wait for them to come back out again that I'd just figure out how to do it myself. Also they didn't replace the seal around my back windshield.
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December 2023 by Bob Weant
Charles, did a wonderful job. Service was get. Alisha was very friendly and helpful on the phone. Highly recommend.
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October 2023 by Shannon M
Took my car in for a full windshield replacement and recalibration of the safety systems. Dropped it off at 8:30AM. Called at 2:30pm as I had no updates. Woman on the phone after navigating a horrible menu system said that my car had just gone back and to come get it by 4:30pm. Went in at 4:30 and my car had not moved from where I dropped it off! Spoke to someone in charge and they claimed the called and texted me hours ago and it never went in. I had no missed calls and no texts even with other texts from Safelite. The number they supposedly used is mine and has been for 20 years. I wasted over 2 hours of work time off to have my car never touched. They claim that even though they said they can work on it, they could not so thats why it sat all day. Ridiculous and totally unprofessional.
