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October 2023 by Cathy Young
It is a cool store. They have everything..
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November 2022 by Jenna S.
The owner is a very kind and caring man who cares deeply for the animals he's serving. Kind of hurts my heart to see the one bad review here based on him...that has just never been my experience and to the contrary, I find his quiet, serious nature very endearing. Prices are very fair, there's a great variety, and they'll make special orders as well. I've been shopping here for years, first on Augusta and now at Pleasantburg. Glad to have them in our community.
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October 2022 by Josh S.
The owner is kind and knowledgeable and cares far more about the animals than making a sale. Was extremely helpful in finding the products we needed to make our pets lives better. Would give him 6/5 stars.
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October 2022 by Super M.
Unbelievably rude man behind register who doesn't want this business to continue!! I have recently moved to the area and needed to find a new dog food supplier. I have 2 medium sized dogs. Store hours are posted to close at 6pm. I walked in at 5:53pm and was greeted with "We're closed". Front door was not locked. Was not asked what I was looking for. Purchasing dog food takes less than 5 minutes. Not sure if that man was the owner. If he is an employee, he should be fired. He lost a $285 sale and repeat business. I support local business when possible. Thanks to his lazy rudeness, I walked out and ordered the dog food online and will continue to do so. It was delivered in 2 days to my front door. This man is the reason store fronts fail.
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September 2022 by Nieaka Powell
Brittany Is Amazing & Very Knowledgeable❗️She made my experience so much more pleasant. All the info she gave me on my Pup Was superb❗️
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September 2022 by PetMom1
Nice place but they have no prices shown anywhere so you don’t know how much anything is which is not cool at all . I hate that. It’s the one bad thing
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September 2022 by Troy Mueller
Great local shop for pet supplies, awesome selection and attention to customer wants/needs. Go see Joe for whatever you need, support local shops!
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July 2022 by Shelby Cobra
I used to always get my dogs food here until the female (really short and skinny) started working there. I have neck issues and so lifting a 40lb bag dog foods really hard. My husbands work hours never fit with the hours of this place so he gets the food out for me after work. She didnt care, she would check me out, unfriendly and seemed irritated that I interrupted phone time, and turn her back to me to to watch videos on her phone. I was forced to carry this bag and while I was dragging it, I slipped and fell. She turned, looked at me, and snickered before going back to her phone. No offer help even after seeing me struggle. I am sorry but if youre going to hire someone to work there, they need to be able to help customers with their food. After being treated tbis way, I no longer will go back. Ive been going to earthwise, Which is further but at least they will help you and are friendly! Shes the reason you lost out on over $100/month from me. This took it happening 3x, not just once. I like to give people the benefit of the doubt.
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July 2022 by Jansai S
I stopped by here after work about 45 minutes before closing and was treated very rudely by the salesperson at the front. She was clearly bothered by me needing help in the store even though I was the only customer in there at the time. I’ll go out of my way to avoid this store in the future.
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April 2022 by Rodney P
SUPPORT LOCALLY OWNED BUSINESSES !!Saluda Pet Food is a locally owned chain. The people are friendly and knowledgeable. Joe and his crew work incredibly hard.They carry pretty much everything you would want for your pet dog or cat. Good food options, including some very good brands that aren't carried in big chains.Is it as convenient as Amazon or chewy? Frankly, no. But buying here is supporting our local economy, and to me that's worth it.
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April 2022 by Tyrone Byrd
I drove 45 mins to the simpsonville location 3 time a month for dog food (victor ultra pro) all last year it was hit or miss on the the bag of food I bought... I was told it dont sell.??if it done sell why is it always gone ? So they forced me to buy different bags of food that my dog wouldn't eat or drive a hr to Greeneville location that always had a different price from the simpsonville location.. as far as the free bags of food I received two free bags out of 5 yrs I'd get to 10 or 11 bags in boom my card goes missing... they had me down as Tyrone, Larry,Tron.. depends on the cashier they just made up names..all of the names was due for free bag ..then they dropped the price and canceled the free bag program and then jacked the price back up..without any notice they up and closed down and Greeneville will not honor anything from simpsonville even tho its owned by the the the same family ??♂️its all good tho luckily I found a place to shop with that take good care of my kennel with lower prices..
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January 2022 by Angela Schmidt
A huge proponent for supporting small biz so this is constructive criticism. Consistency in service and taking care of people is one of the keys of having a good business. Haven't been a fan from day one, most items are overpriced and selection is bare. My biggest complaint is not taking care of a customer for 2 years. They closed their Simpsonville location without warning, we were due our free bag of Fromm's after 11 months of buying $70 bags of food. Obviously, we were shocked to find the store closed. Called the North Ave location, they did not have our card for the frequent buyer club and did not offer to take care of us.Shame on you!
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November 2021 by Richard Dobbins
The employee was knowledgeable and helped me choose the dog food that I needed.
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October 2021 by Ebone Floyd
They have the best dog food selection.
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July 2021 by Nette Carsten
ALOT of variety of pet stuff. But, I came in looking for soft dog treats. And all I could find we're the dry biscuit kind my dog doesn't like. I got him bully stick while I was there, he loves it