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February 2024 by Aaron
2nd time in as many months trying to order pizza. Placed order for 2 full pizzas and after the time suggested to pick up they did not even start the order or seem to know of the order. Was hopeful the first time was bad luck but now it's 2 for 2. The worst service I have received. Didn't even seem to care.
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December 2023 by Steve O'shields
The employees are indifferent and are borderline rude. They will just stand there and look at you and don’t listen to what you order. Would not recommend.
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November 2023 by Chris joiner
Need to replace the staff. Customer service sucks.
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October 2023 by ryan bitner
It tasted okay when it was hot, when I first got it. Wrapped up the rest,put it in the fridge like normal. The next day the crust was so hard you couldn't even reheat it. I definitely could have spent 20$ ANYWHERE else and been more satisfied.Not even worth calling and complaining.
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August 2023 by glg
The server was rude she would literally whisper when you try to place an order and ask how much was a whole pizza, I ended up ordering a slice instead. The pizza slice was terrible they do not put pizza sauce on the dough only cheese and whatever topping they claimed they do put pizza sauce on there but when I lifted I saw no sauce and they saw and still lied. Another customer in line waiting for their food said the staff was rude to her and that would be the last time she ordered from there.
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July 2023 by Lauren Davis
Over the weekend my friends and were so excited to eat here since the one in our shopping mall had closed. We got up to the counter (with a long line) and we all stood there waiting for the girl taking our order to acknowledge us or… speak?…. She just stared at us and I even looked at my friend and asked her if we are supposed to order or just wait? She stared directly at me and did not speak a word. I then told her what I wanted and she put it in the oven and never said a word. Finally got the pizza out and the cashier (a young female too) stared at us and didn’t say anything either I didn’t even know what the total was or when to insert my card. The older gentleman was so sweet, my friend had to ask him if they had a certain type of pizza being made and he said he would have one soon since the young ladies don’t know how to properly speak ?. I noticed these girls did this with everyone. I’ve worked in retail most of my life and am probably the same age as these girls. I understand being busy and not being overly nice but this behavior was completely rude and disrespectful. Won’t be back!
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July 2023 by Brandi Posey
The food is never a problem.. the problem is me and my daughter coming up to the counter with 2 employees staring at us and not saying anything and then another guy comes up and gets a refill on his drink with no issue and then the employee goes back to look at his phone, the other employee says "You gonna take their order? 2 times before he looked up from his phone.
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July 2023 by TK (glitterngld)
The server was rude she would literally whisper when you try to place an order and ask how much was a whole pizza, I ended up ordering a slice instead. The pizza slice was terrible they do not put pizza sauce on the dough only cheese and whatever topping they claimed they do put pizza sauce on there but when I lifted I saw no sauce and they saw and still lied. Another customer in line waiting for their food said the staff was rude to her and that would be the last time she ordered from there.
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June 2023 by Rebecca Jenkins
Female server is rude!!!! , !!!!!and ignores people , but the gentleman cashier , is very sweet , kind, and nice to the customers, he is a true joy to
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May 2023 by Rina Walk
Pizza was not heated to a pizza eating temp. And I got hearburn-vindictive of old sauce. The male server was kind and professional.
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September 2022 by Dennis Holcombe
Pizza slice was cold and tasted like it had been sitting too long. I took it back to the cashier told him it was cold and tasted old. I asked for a slice of Pepperoni pizza that looked like it just came out of the oven. A guy behind the counter acted like he was a mgr got a attitude and said I had to Pay for the new slice. He said I had eaten half of the cold slice and then he slammed the box in the trash can. I got the new slice and didn’t pay for it. I told him he must be joking that I had only taken one bite! What a clown! That place is a joke!
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August 2022 by Beautifully Made
Yuck! I’d rather spend the 10.00 on a whole pizza from lil Caesar’s. Quality of this pizza is awful. Taste is bland! Giving two stars because the young gentleman at the register was very nice!
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August 2022 by Lumen Meyer
Love the stuffed pizza ? Great place to grab a quick slice while I’m running errands in the area or if I’m having a day at the mall. They are awfully popular cause sometimes their line is four or five times longer than any other restaurant in the mall. Every slice is fresh baked while I watch. Can’t get better than that. And the tattood guy was very nice suggesting what to try next and seemed proud of what he was serving and the other guys seemed nice but more shy. I will continue to be a customer not only for the good food but also for the awesome customer service. Thank you!! ? ? ?
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August 2022 by Richard Hodges
Easily one of the top 5 worst meals I've ever had. We got the 'combo', two slices and a drink, $9.99, but apparently getting lemonade is a .50 cent up charge (not listed anywhere). Then when I pay, Im asked for a tip...The slices were barely even warm, cheese was a solid, congealed mass, and the inside was downright cold. I would've complained but the 2 employees working were so busy and overworked that there was no point.
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August 2022 by J D
The employees of this location refuse to make orders. We ordered a pizza and two strombolis, only to wait an hour and be told they would not fulfill our order. I guess they aren’t paid enough to do their jobs? Oh well, after being a Sbarro customer for more than 20 years, never again. Not that anyone will care. Avoid.