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January 2024 by J K
Understaffed. Out of printer cartridges. Have to chase people down for help and they seem like they could not care less about customers.
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October 2023 by Alethea Sims
Woodruff Road location is not friendly, they’re not helpful at all. The manager isn’t knowledgeable at all, a young man in high school helped me with what I was having trouble with, as I was waiting on help the computer was charging me .40 per minute, they only took off $5.00 of the charges but the total was $29. The young man that was helping me didn’t even work there SMH!!!!
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September 2023 by C
Good customer service and pretty good selection. The website don't match their actual inventory. But the sales person found something that was close to what I needed. A welcome change from the Bestbuy a few miles away. Found a new store :)
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September 2023 by Lucas Da rochatxic
I honestly just had a horrible experience. I went in to get a few binders I saw online for 10 bucks. Come in and they’re 16. I understand that most of the time it’s cheaper online so I go to the front to check out and explain to see if they can price check. They are the exact same item. He says no and some numbers are off. Whatever I’m not arguing, so I just do online pickup for the items and come back in an hour. They said one item was unavailable(I knew they had things in stock because I was just there) so they just refunded me the amount instead of checking. There was one lady, Shelly, that was amazing and honestly just did what should’ve been done an hour ago. She did the price check and gave me the discount. 1-star visit but Shelly made it 2.
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July 2023 by Ch Bu
Came in today ( 7/26/23 ) when I say it was HOT in the store . You could almost not tell a difference between outside and inside . Me and my boss and coworker was talking about that and also the unfriendliness of the tall gentleman on the 1st register. I am glad we don’t shop here often. Customers be advised ‼️
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May 2023 by Claire Smith
Very excellent customer service! Luis took the time to show my 70 YO mom how to download the app to get her a discount and made sure we had everything we needed. Thank you Luis!
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April 2023 by Dionne “Lynn” Jackson
I want to GIVE A LOUD THANK YOU to Dave & Dylan in the copy department!! I needed to get some business cards made, and didn't have the time frame to get them done online like I usually do, so it was suggested I use STAPLES. I can't tell you the last time I'd visited the store, but so glad I did. Dave, along with Dylan, were so knowledgeable and professional and went above & beyond to resolve the problems I was having with the printing of my business cards!! It took two days to correct, but they both worked to resolve the issue l!!! Thank you STAPLES for employing such wonderful employees, you now have a new lifetime customer!
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April 2023 by Spenser Stephen Roberts
I went here the other day to do so business for a client and part of it involved a rather ridicuous amount of copying and file changing. I want to give a shout out to Dylan, who - though very busy indeed - still took the time to help me out with the more confusing things. Excellent customer service.
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April 2023 by David GREENE
Was very happy with the service that Josiah gave me. I would def. Come back here again
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February 2023 by Stacey Morgan
Yesterday I came in to have some art work printed up. I'm not a very "techy" person so I needed help. Trinity was working in the printing area and I must say, I had the ABSOLUTE BEST CUSTOMER SERVICE I've ever experienced here before! I was having difficulty finding things I downloaded on my phone to be able to send the info. to the printers. Trinity assisted me in the most professional, patient and friendly manner. She went ABOVE AND BEYOND to assist me to get my art printed. The prints turned out so nice and I absolutely couldn't have done this without her generous help! Thank you Trinity for making my experience such an incredibly positive one! You know your job so well and I'm grateful I had your over the top help!
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January 2023 by John Gough
Trying to buy ink cartridges from my printer can be confusing.I went to my nearby Staples store on Woodruff Road in Greenville.Nathan (employee) greeted me as soon as I got into the store and walk me to the printer ink location.He then looked at my used ink cartridges and handed me the replacement container.Nathan is definitely the Easy Button..Nice Work.
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January 2023 by Cynthia McClendon
I’m never disappointed when I enter this store! Great customer service and helpful staff.
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December 2022 by Mike Okismall (Korvette88)
This place is an absolute joke. Waited 20 minutes to get service for a passport photo. When the guy finally shows up he looks at the camera like it's the first time he has seen one and says, ya man the camera is dead I can't take a photo.
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November 2022 by Randall Keur
Made an online order for pickup. Showed up at the store after an email said it was available, they couldn’t find it. Then received an email saying it shipped the next day. One day later got an email saying it was picked up. When I called them to clarify, they hung up. Had to go back in the store again for them to rectify the original order.
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November 2022 by Karen Lang
This store has the best customer service Marti was able to go above and beyond. Thank you