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April 2024 by Ree C
This is going to be one of the easiest reviews for a Starbucks because there are literally 10 in Greenville and this location has to be the only one that consistently gets my drink order wrong and it has 4 ingredients. I don't order anything difficult it is espresso, milk, hazelnut and vanilla. Every single time I get the wrong size, venti--- the wrong flavor or something missing. It should be easy here and unfortunately it is not
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April 2024 by Lisa A
Always pleasure at anyone I've visited so far.
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April 2024 by Home Love Everything
I rarely give bad reviews, but this time I just had to. These employees seem like they really don’t care about their customers, or maybe they are just clueless. My husband went inside instead of the drive through for a cup of coffee while we waited for our car to charge. I checked on him 15 minutes later to see how it was going. He placed his order for a coffee (nothing fancy, just coffee with sugar), but he was still waiting. They said they had to get the people on the drive through who were ahead of him first. We only saw 2 cars in the drive through. One of the employees was cleaning and organizing supplies. It would’ve taken her a few seconds to pour his coffee and hand it to him. Terrible customer service.
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April 2024 by Madison
It’s not often I leave a review, but I had such a good experience at this starbucks today I just wanted to shout them out! I went through the drive-thru at around 9:30 and the barista who took my order was so pleasant, she went above and beyond to make my order perfect! I wish I caught her name! She then told me Mark would take my payment at the window, he was just as pleasant and I received my oder in lightning speed! Thank you guys for making my day better!
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April 2024 by Kelly Morgan
Please work on your drive thru wait time. 3 days in a row and it’s been a 15-18+ min wait no matter the time of day.
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March 2024 by Celeste Purdie
Cake pop and coffee for the win!
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March 2024 by Queen Chynaa
I just moved on Haywood rd couple weeks ago and when I say this by far is the best Starbucks I’ve been too Robyn Scott made my coffee so fast Daniel was the sweetest Aiden builly Hilton was so sweet as well yall have really gained a customer I go by Chyna and I can not wait to come back I can’t remember who it was that drew me the picture but when I say I’m in the car crying while sipping my good coffee best experience ever and my favorite thing about this location and Starbucks in general is that they except everyone no matter what gender you are and I freaking love it ??? thank you Starbucks team for making my morning
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March 2024 by corey waldrop
I went in to order a tea. $6. Had a few dollars cash and when the guy rudely walked away I put the loose change and cash in the bucket. He said it was $6 so I said this is for customers right? He said no that's "our" tips. I said I put $3 and some loose change in there. Take it out of that. He said hold on. Took the jar away and put it near the coffee and went to the back to what I assume was ask the manager for help. They burn their coffee beans intentionally, hire children with zero manners and charge $6 for a green tea. The kid needs to work at McDonald's so he can yell at people for asking for extra honey mustard. I pray he doesn't have a job there the next time I never go back. See you at the golden arches buddy. ?
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January 2024 by caley eldridge
Employees greeted me when I walked in the door. Had my mobile order ready when I walked in. Thank you!
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December 2023 by Hannah Pate
The employees were super friendly and kind and gave timely and quality service! They greeted me when I came in which is always nice:) Plus the gingerbread iced oat milk chai is really yummy
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December 2023 by Shelley Walker
This is my favorite Starbucks in Greenville. Always so nice and fast. Love them!
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December 2023 by Sarah Hansen
This particular Starbucks I would expect to find much more friendly staff and consistent quality drinks. It is the closest one to our new home yet making me think I need a Starbucks fast (break)! This location is near the mall and they seem poorly managed. I kept trying to give this location a chance. This makes me sad that this is the option for this area. The location needs an overhaul upgrade. If I wanted my lattes to taste like old stale gas station coffee no need to pay Starbucks prices. To top it with poor communication and presentation every time I attend this location with different staff.
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December 2023 by Barbara Simonelli
I came in to get myself a snack and drink only to be met with some random dude livestreaming in the lobby from his phone. He basically blocked off access to all the comfy padded seats unless I wanted to risk sitting in the view of his stream audience. I was going to try to seat myself at one of the other tables, but he kept doing the tik tok NPC/AI trend and wouldn't stop talking to his phone so I left instead.
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December 2023 by Melvin Oglesby
Love it ❤️
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November 2023 by nathan shevick
Wow. Best Starbucks experience I've had ever. It's thanksgiving and I ordered a pumpkin chai latte which was adequately delicious. What really made my experience though, was the wonderful staff members working today. The one that took my order was very sweet and we had good conversations about thanksgiving :) the barista with cool pink hair was drawing the cutest turkeys on every cup and writing "happy thx giving" and it really brightened my day. Huge shoutouts for Starbucks on haywood road I am in love.
