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November 2023 by Melissa F.
Great customer service at this location !! Everyone gets to know you by name !! Ms. Tammy is thoughtful and always makes my day . Elizabeth and Bennett always greet me by name . It's so nice to not just "be a number" . These ladies make you feel welcome every time .
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September 2023 by zhifa chen
Bad service
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September 2023 by Dave Ritter
Thank you Dianne Jones for your advice. My Canadian daughter and myself appreciate YOU.
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April 2023 by Audrianna Falero
poor company. I found out they fired one of their call center workers for simply not ending calls fast enough. Didnt give her a warning. They obviously don't care about customer service at all, i mean look at the other reviews.. It's Sad. They care more about you ending calls fast than on good terms with customers. They even said her insurace coverage ends at midnight. like what the heck? how is that even legal? She has medical issues and medications she takes but they dont care at all about their employees. Don't work here. Their loss. They lost a gem over protocols.
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February 2023 by ge wen
I can’t find My TD bank card today and went to bank. The girls at counter was so nice and made a new card for immediately. Very high quality service
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February 2023 by Melissa Griffith
There are too many banking options available for us to have to panic over basic security.
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June 2022 by Heather Michilena
The worst customer service from a young Latina (Giselle) woman running the drive thru at 1:54pm on a Friday. She refused to deposit my money & had me sitting in the drive thru. I didn’t get assistance until another girl came to ask what I needed. Never again!!
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March 2022 by Ariel Sparling
Thank you Jeff for help and being honest with me.
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October 2020 by GREEKNINJA BOT
Awesome branch. Best customer service. Always with a smile and very professional. This is what a friendly professional bank is all about. Best staff. From all the tellers to the branch manager to the customer service reps. Makes banking an amazing experience. Thank you to the staff of this branch.
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May 2020 by Debby K.
During this stressful time we often have to reach out to our banking system for support. After placing a call to TD Bank Small Business Department I was transferred to "Gregory" in Greenville SC Small Business Section,( on 5/8/20 at 5PM) i refer him to that way because after he was so rude and belligerent to me on the phone, i confirmed this was a recorded call and asked for a reference number which he refused and then tried to back speak out of his unacceptable performance. I told him i wanted someone to listen to the call and the way he was treating a customer. He then disconnected me and it said due to technically difficulty there isn't survey for the call. The worst service ever!
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March 2020 by Ruth DeBell
Very Helpful! Needed the service of a Notary Public and traveled to 4 different places ( Bank, Post Office, Credit Union, Money Store) that no longer have a Notary Public. Dianne Jones at TD was pleasant and helpful, as well were the staff greeting me. I would recommend her services to others.
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January 2020 by Ron Phillips
Usually very pleasant and helpful but quite rude when asking for help on New Year’s Eve when I couldn’t get access my money from their disabled ATM. After inquiring at the window she replies “It’s a machine I can’t help you.” I looked at her with a puzzled face through the glass as to say, “is that It?“...”It’s a machine I can’t help you”. Is that all you can tell me? She made a face and said go someplace else. Just not what I’m used to in the professional world of business and medicine. Of course added aggravating that I have money sitting in a bank getting essentially no interest. As always, it’s the individual and their ability to set aside their ugly side to serve others that makes a difference.
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December 2019 by Kyla Marie
The staff is extremely friendly and helpful and I always walk away happy! Thank you guys for being awesome!
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November 2019 by That Greek Guy
Awesome branch. Best customer service. Always with a smile and very professional. This is what a friendly professional bank is all about. Best staff. From all the tellers to the branch manager to the customer service reps. Makes banking an amazing experience. Thank you to the staff of this branch.
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September 2019 by Ruth Boineau
Very Helpful! Needed the service of a Notary Public and traveled to 4 different places ( Bank, Post Office, Credit Union, Money Store) that no longer have a Notary Public. Dianne Jones at TD was pleasant and helpful, as well were the staff greeting me. I would recommend her services to others.