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December 2023 by Alain Ranc
The best place in Greenville for renting trailers and trucks. Owner and employees are very customer oriented. In 3 years, I have never been disappointed with the U-Haul at Grove Road . I highly recommend this business.
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November 2023 by cassie hickin
Not really sure where all the bad reviews are coming from. I had a great experience with all the workers, especially Brittany. Absolutely would rent a Uhaul from here again.
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October 2023 by Crystal Callaham
I returned the truck and I was accused of not returning it to the point where they threaten me with the police and I’m livid about it ! I’m going to make sure everyone knows how I was treated as well!
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September 2023 by Joshua S.
This place is really an issue for Uhaul. Law suit waiting to happen. I made a reservation online and it was for 630pm. Traffic held me back from getting there at 630 and once I was there I explained the situation and was right away met with this fat brown dude who's in need of a haircut and a bath. Come to find out he is the manager. He was rude, nasty, and not manager material for Uhaul. As a law enforcement officer, I can tell you that if you want a safe, clean location to rent a Uhaul, this is not the place. Guys like this manager named Ruben should be fired since they represent Uhaul. I also have put a corporate complaint in as well as a complaint to the SC attorneys office for improper business dealings. This guy needs to be fired and fired quickly. No husband should ever bring their wife or kids around this idiot. Ruben if your reading this, go get a desk job away from the public. We value fresh air guy
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September 2023 by Josh Humphrey
While the place looks very nice from the road once you walk in the environment quickly changes especially if you have the reps that I had. The guy walks around like he’s just lost. His best friend is not friendly at all and undoubtably hates his job. Here’s a tip friend if you hate what you do so much change jobs. Don’t make it hard on everybody else because you hate your life. Will not ever go back to this place again advise anyone else the same
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September 2023 by Christopher Johnson
Excellent move . Jesus repaired minor issue with truck light connections. Kelly very knowledgeable as well. They are a great team. Will use again.
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August 2023 by Derek Armstrong
Beware of equipment. All else was great.
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July 2023 by Scott Wojtas
Victoria helped me change my drop off location from one far away to this location near my home.It saved me lots of time and made it easier for my wife and one year old to pick me up after a cross-state move.Prompt, communicative, and friendly.Glad this is my neighborhood U-Haul!
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July 2023 by Denise Japman
The young man that help with my rental was very friendly walk me through everything I will rent from this location again
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June 2023 by Denise
The young man that help with my rental was very friendly walk me through everything I will rent from this location again
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May 2023 by Frank Provenzano
The computer system might need to be refined. Not the user but the system. There was difficulty printing my contract and difficulty sending my contract be email. The customer service person, April, was outstanding, though. She solved the problem. The equipment was clean. Everything was very efficient after check in
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April 2023 by Sandra Rayford
The workers were rude half answered questions over charged my mileage because I spoke on the disrespect simply no customer service skills.
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February 2023 by Ashley Stinson
We had a problem with our trailer from another Uhaul location, and customer service had us come to this location to pick up a replacement. Jesus was really awesome and friendly as he helped us get the replacement trailer and secure it to our truck. He also also went above and beyond by checking our tire pressure for us and inflating all tires to 90 psi per safety recommendations. We really appreciate his help and positive attitude throughout! He made a bad situation caused by a different U-Haul location much better (and safer).
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August 2022 by Kevin Thivierge
Don't bother trying to get propane at this location. Every time I come here They claim no one knows how to pump the propane. Employees are rude as hell too.
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August 2022 by Dillon Young
The service is poor here, they are disorganized, but they are cheap so i still use this place.
