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December 2023 by April Sweetman
Great store, excellent customer service. I’m from charlotte and they deliver! Beautiful showroom, fairly priced .
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December 2023 by Butterball Fluffypants
Michael is a wonderful person to work with
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November 2023 by Sheila Holland
I spent over $8000 on a couch and dining table with six chairs recently and paid for a private moving company to move the furniture for me and the movers were great! It’s the owners of the store I have a problem with !They sent two pillows with my sofa that the price tag was marked $79 and then they called several times wanting the two pillows back! I returned both of the pillows yesterday and I just feel they are a company that all they care about is not the customer it’s the money….Greed is not a way to run a company!! We will never step inside this business again….
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October 2023 by Joe T.
This was the surprise of the day! I was looking around at some businesses and came upon this place. It didn't look like anything special. What a surprise when I walked through the front door! I was amazed at the high quality furniture! It was everywhere! I instantly started taking a video! The sales people here are super nice and not the least bit pushy! That was a relief in itself. They took their time giving me a tour and even introduced me to the owner! Another genuinely nice person! After an interesting conversation I thanked them all for their hospitality! I'm sufficiently Impressed with this store to plan a more serious furniture trip in the near future!
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July 2023 by Ayanna Thompson
Awesome place and very beautiful furniture.
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January 2023 by Kimberly Paige
I was interested in a coffee table that just so happened to be a floor model and they would not get back in again because of being discontinued (so the salesman said). I asked if he could give a discount since it was a floor model. He got the owner and she immediately started telling me what a wonderful piece of furniture and is a best seller & they sell out so quickly blah blah blah. If you didn’t want to haggle on price - just say so. Dishonest much? Also, I found a almost replica of a black metal cabinet there that’s at Kirklands for $700 less.
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May 2022 by Toni Pitts
Dissatisfied… just bought and put in our new home 2 days ago. It has never even been used. The furniture is too large. And was told “due to Covid” we cannot exchange!!! I was planning to buy some other pieces there but now I’m having second thoughts about that.
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December 2021 by Angie Stapleton
This store has some of the kindest people I have ever meet! Store is full of beautiful pieces. Everything in the store is so unique and beautiful. I have never meet people with suck expertise in furniture! High quality, beautiful pieces. The staff and owner would receive 10 stars if it was an option on here! I recommend everyone to vist
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December 2021 by Bonnie Grossman
Not highest quality and clerk's are pushy, but some unique pieces.
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December 2021 by Caroline D.
The tension in this store was tense. Also, they never let you browse, there are hardly any labels on furniture to even research prices. High end prices, with low end customer service.
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November 2021 by TJ Johnson
Purchased a few items for my firm back in May and for my daughters apartment this summer…the decorator was great.However, I came across the owner (or one that claims to be) on social media. Must say, she shouldn’t be on social media if promoting her business. Her videos on accusing someone of bullying her, are actually of herself bullying an unnamed individual.Stay professional. Business works best that way.
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November 2021 by Ed Lanfear
Great selection of unique and quality furniture
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November 2021 by Jeff Kazlauskas
UP2US is a 5 Star place all day long! I was only promoted to write this review when I happen to read Caroline Dawson's review. For the record, I have absolutely no affiliation with UP2US-never worked there and don't know anyone there personally. If you have a grievance Caroline, be an adult and walk into the store, keep your cool, and explain your issue like an adult. Adults should be able to work things out. I have dealt with the owner on multiple occasions, and not once did she ever portray the attitude you say she did, or act in a way that was belittling. As far as prices go, no one is forcing you to buy from UP2US so stop complaining publicly about their prices. Your money, your choice where to spend it. Unfortunately, it's people like you Caroline that air grievances publically that should and can be taken care of in private. Had you done that to begin with, I guarantee the owner would have resolved your situation and you would be a happy customer.
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October 2021 by Dorothy Bernacki
Very helpful and beautiful furniture
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September 2021 by Cory L.
The owner is very rude. She attacks special needs moms on the internet. It's absolutely disgusting and so sad because she claims to be a Christian. I wouldn't buy anything from someone who would make her little tickytocky videos about someone else. She might be nice to your face but she will talk bad about you behind closed doors.
