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January 2024 by Greta Fuller
Friendly customer service
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January 2024 by Angela McConville
We arrived a little early for our appointment time to get our children's passports and upon walking up to the passport area we were kindly greeted by name by the gentleman working at the passport desk. We started getting paperwork ready and he took my children back to get pictures even though it was still 15 minutes before our scheduled appointment time. The process was quick and efficient and he was very informative. I only wish I knew his name so I could him credit. I would highly recommend passport services at this location. Great job to the man who helped us with our passports.
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December 2023 by Frank Provenzano
These are the friendliest group of people I have met. They were helpful and most courteous.
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December 2023 by Ally Bolt
this is the only post office i go to now.everyone is always so helpful and kind. it’s a nice change of pace from the other post offices i’ve been to.
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December 2023 by Monica P
I avoid this location at all costs. The people are not friendly at this location and it's a very old post office. I've been here a few times and it's never changed. The customer service that you want is not here.
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October 2023 by Kathryn Miles Jackson, AuD
Stopped in on a Friday afternoon just before closing time and they were so friendly and helpful. If this were the closest post office to me I’d come here any time I need something. Thanks guys.
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October 2023 by Daniel Alvarez
Update your google listing to accurately reflect hours of operation. Not everyone gets Columbus Day off. Showing “open” when you’re not is false and leads to lots of wasted time. I’m sure your service is lovely but not when you’re on holiday. Enjoy your day off. Please fix the hours. Thanks!
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October 2023 by Ashia Davenport
I was supposed to have a package delivered by USPS, but they stated my address listed was "insufficient" and they sent my package back. I listed my full address, and double checked it, how was I able to get my mail but the address wasn't sufficient for a package that is a gift for someone? Very upset.
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October 2023 by Gisela Hausmann
Fabulous post office. I used to visit there a lot in 2018-2019 because then I worked close-by.Stopped in today and saw things are even better. Awesome Kiva, who used to ork at the post office Pleasantburg Drive is working at PO Washington St now.Best advice! Friendliest help. Almost a like a family biz!6 stars!
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August 2023 by E M
If you need to utilize the USPS, visit the Washington St location downtown. Everyone is very efficient and courteous. Brett and Kiva are friendly, knowledgeable, and helpful. Angela in the Passport office was kind enough to answer a question about my passport renewal. She is also very nice. I was out in less than five minutes and most of that was on me because I had to address my package.
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August 2023 by Marcela Gonzalez
Shawn was awesome! He took care of us. Everything was easy and quick. Best customer service I’ve had in a post office.
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July 2023 by Laura Hensel
We made a reservation to review and submit our child's passport application and it was the best thing we could have done. The gentleman who assisted us was courteous, thorough, and even offered us tips for when we travel. We were there for 15 minutes total. It was the first appointment of the day and we came prepared with the application filled out and checkbook in hand. We will definitely return for any passport renewals or applications.
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July 2023 by John Crangle
I got a passport here. It was fast and efficient. Be aware that appointments are required. You can make an appointment online or go to the desk at this office and make one.If you’re lucky, they might take a walk in if the appointment before you cancels but it’s fairly unlikelyIt helps to fill out the application online and printed with everything already filled in. Also to bring a check for the fees.
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July 2023 by valchakos
You need an appointment if you’re applying for, or renewing a passport. If you’ve made an appointment they will hold you to your appointment, but if someone else shows up 15 min after you without an appointment, they will help that person before they help you. That’s messed up.Other than that the gentleman who took care of my paperwork was very professional and knew his stuff.Only 3 stars because their process is messy.
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June 2023 by Cyndi Greer
I had asked the driver of truck number 3302866 on 06/10/23 at around 11am to change my mail delivery to another mailbox on site of residence, per USPS Washington Street, Greenville, SC 29601, instruction. This mail carrier was extremely defensive, argumuntative /unprofessional.
