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October 2022 by Kay Dee
Very unprofessional an they look down on people! Can’t tell you the nerve these ladies have! Very upset after I left out of their! I’ll go to another location next time! Stared down once I walked in made me feel so out of place! The 2 lady’s upfront keep looking at the lady in the back (manager) Manager lady came up how can I help you! Remind u at this point there isn’t no one inline! How the whole thing happen was crazy! Like dang I’m only here to cash a check! I’ve never felt so out of place an looked down on! Remind you I’m dressed in shorts an a tee shirt nothing crazy an nothing nasty! Like I’ll never go back to this location! I then ask could I make or get an account here she ignore me! The whole thing was nuts an uncalled for! I did get my check cashed bc that’s what I was there for!!! Thanks ladies for making someone feel so not welcome an out of place!
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June 2022 by Kayla Davis
Very unprofessional an they look down on people! Can’t tell you the nerve these ladies have! Very upset after I left out of their! I’ll go to another location next time! Stared down once I walked in made me feel so out of place! The 2 lady’s upfront keep looking at the lady in the back (manager) Manager lady came up how can I help you! Remind u at this point there isn’t no one inline! How the whole thing happen was crazy! Like dang I’m only here to cash a check! I’ve never felt so out of place an looked down on! Remind you I’m dressed in shorts an a tee shirt nothing crazy an nothing nasty! Like I’ll never go back to this location! I then ask could I make or get an account here she ignore me! The whole thing was nuts an uncalled for! I did get my check cashed bc that’s what I was there for!!! Thanks ladies for making someone feel so not welcome an out of place!
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June 2021 by Zachary Hughes
I have had no qualms with this branch until dealing with Alejandro. He has on one occasion refused to cash or deposit a check made out to a friend who had endorsed and in turn made the check payable to me, insisting my friend come into the branch with me (negating the purpose and expedience of a PTO).On the second occasion, Alejandro refused me service on the basis that I was not wearing a mask, rather than asking if I had been vaccinated (this being after the CDC’s announcement that those vaccinated need not continue wearing masks indoors).Furthermore, his arrogant and snide attitude made it clear on both occasions that he is more interested in being right and having things his way rather than providing service to the customer. I have worked in restaurants for years, I know this type of employee. I would encourage the Augusta Wells Fargo branch to make more excellent choices with their hires in the future.
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September 2019 by Jackson Stanley Realtors
We have had a business account with Wells Fargo for years now and use this particular branch consistently. They are always so friendly and make the transactions quick and efficient!
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August 2019 by Ashley B.
Terrible Customer Service. My husband and I not only bank here, but also have two mortgages through WF. We came into this branch for a very time sensitive notarized document and they first confirmed they could do it, then asked if it was mortgage related and when I declined it was not they told me to be seated and someone would be with me. 5 minutes later I see the notary in the office walking around and another teller told me she was "still at lunch" and I would have to wait 30 more minutes as a HUGE customer of theirs. How unprofessional and slap in the face as I see her walking to her desk. Good customer service would have said let me take care of this 5 minute task and I will clock back out for 30 more minutes. Lastly, it's a Friday at 3:00 that's this all occurred. They should be ashamed of themselves letting a CUSTOMER know this information meanwhile seeing the notary visible in the office not having lunch. Completely unprofessional. I will never be back into this branch
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May 2019 by Swajius
I'd give 0 stars if possible, the tellers are pretty much useless and any time you attempt to do any banking inside the actual building it's nothing but hoops to jump through. I honestly don't know know what their purpose is at this point.
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February 2019 by Mary R.
I have found the Lewis Plaza branch to be friendly and accommodating. They always greet me with smiling faces. They also tell me about and explain online apps that make banking more convenient.
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November 2018 by David M.
Nice staff Easy parking Can help with any banking needs Employees are well dressed Central location It's a good bank Highly recommend
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September 2017 by Christine Douglas
Bank has money what more can u say
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November 2015 by Thomas P.
Wells Fargo as a company is fine. This branch however is the worst branch I've ever had the displeasure of visiting. Definitely avoid at all costs if you're actually trying to get stuff done today.
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May 2015 by Cree B.
Besides the location on Haywood Rd. This may be the worst Wells Fargo I've visited. They are located in Lewis Plaza on Augusta Rd. The service is not friendly at all.
