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February 2024 by Karen Boring
I was in the Greenwood store twice this week and I dealt with the same employee both times. He was not necessarily rude but he made me feel like he didn't want to be bothered with me. No smile and not even "how can I help you". My experience is normally good at this store with pleasant, friendly customer service. Not this time.
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February 2024 by david hutchinson
Silly me, but I would have thought if att were going to have a salesperson working for them, they might want them to have some kind of clue to the product they were trying to sell. Obviously, the sales girl we encountered didn't. She did, however, manage to slip an extra couple of unwanted unsolicited charges onto my bill that I found out about after we left the store.
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February 2024 by Anthony Galvan
Thank you Ashley for helping me. She's the best and deserves a raise.
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February 2024 by Chris Bridges
Do not come here unless you want to be ripped off. Khadijah signed us up for a more expensive upgrade than was asked for with out telling us. I'm not sure if it was done intentionally or because she was more interested in the tiktok videos she was watching while assisting us. At&t corp said it was a store mistake and had to be addressed there. Corey the store manager said he had to contact someone else but never got back in touch with us. After numerous trips to the store and calls I guess we are just out the $300. We have been AT&T customers for 24 years but will be getting another carrier when this contract is up.
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February 2024 by Constance Hazel
I went in because I was having issues with my phone. The sales person was not interested in helping me since I wasn't buying a new phone.
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January 2024 by Howard Smith
Two words, Ashley Sayles. I came in today having trouble with my data not working, this young lady went over and beyond to help me, and she also went over my bill in detail. It’s hard to find people that actually wants to help. She’s awesome if you’re ever in the Greenwood area at AT&T go see her she’s the ABSOLUTE BEST!
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December 2023 by Alazia Mattison
I got the best customer service today in Att by the agent by the name of Dominique Smith he was very helpful respectful and friendly with a smile on his face I really appreciate him and left satisfied with a smile on my faces …
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October 2023 by Marcus Paul
Kassey was awesome she made the process 100 times easier so glad she was able to assist us. Ask for Kassey when you go there you will not regret it!!
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October 2023 by Susan Botts
I came in, and they were closing Ashley was so patience with me she helped me get a new phone and transferred all my information for me! The best customer service you can ask for!! Thanks Ashley
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September 2023 by Ben Greeson
Ashley Sayles at the Greenwood, SC store was very nice, very helpful, knowledgeable and went above and beyond to handle my issues. I'd recommend asking for Ashley every time you visit the store!
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August 2023 by Earle Davenport
Tiffany did a great job!! I have been in 6 times bought 2 phones and she found my problem today. Hurrah for Tiffany !!
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August 2023 by P J
I am very disappointed in this store and the service I received from Corey. I started service 5 days ago and the service doesn't work at my house or job. I went to turn the device back in and was told that the device I traded in was gone and I had to pay a restocking fee for returning a device that doesn't work. None of this was mentioned when I started service and why am I paying a restocking fee for service that doesn't work where I need it to.
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August 2023 by JL C
Tiffany was not the best at customer service. Can't type on tablet due to long fingernails. Kept bouncing in the chair, sorta like trying to chair dance, all while I was to get an explanation of why my bill was going up. Just did not make a good impression.
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July 2023 by S A
Came in Today for phone swap after upgrade Tiffany took perfect care of us. Helped with accessories needed also. Left all done, no issues. Would recommend Tiffany ask for her when you get in!
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July 2023 by John Hopkins
Awesome sales lady ,fixed me right up with a new phone and switched all my contacts and messages along with my apps ,