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February 2024 by David G.
Great service
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February 2024 by George Crittendon
Service was fast enough. I thought a little pricey even with coupons I used. Courteous and professional staff.
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November 2023 by Mattie Kendrick
I wasn't happy of the time it took to check and change a battery in my car. I came in after work around 3 pm my car sat in the parking lot til 3:55 and I didn't lv until closing time 6 pm.
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November 2023 by Ashley Marchese
Nice staff. Always courteous and able to explain what's going on with the vehicle. Fast and efficient also.
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November 2023 by Althea Aiken
The guy put the right amount of pressure in all my tires. One tire had a pressure of 14. It was a cold ❄️ morning.
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October 2023 by Jered Lessman
110+ minutes for an oil change that I had an appointment for is unacceptable. And they never approached me with any update or apologies for it taking 5 times longer than other places. I will not be coming back
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September 2023 by Dee Investor
RUN!!!! Went to get some A/C work done at Firestone and the issue that was stated was not the issue. Took it to Precision Tune for an extra look and they were able to find and fix the issue. Wasted almost $300 with FS for practically nothing.Service: Air conditioning
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September 2023 by George Doby
Very helpful staff. A bit of a wait for 4 new tires, but they warned me of that before starting.
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August 2023 by Luis M
Wait time is VERY long and over priced. If you have the time and money come here. Don’t ever expect in and out because this isn’t the place. Refined my drain plug after I already knew it was very tightly screwed in and then had to lie to me saying it was the pervious oil change. Don’t expect honesty from this location’s employees, they are nice over all.Come at your own risk.Getting alignment here is recommended. Reasonable life time warranty.
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July 2023 by Ronnie Stone
They do good work just a little expensive for my part
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June 2023 by Ryan Nickles
Horrible service the wait times are unbelievably long and they have no idea what they're doing when it comes to fixing your car. They charged me hundreds of dollars to flush my radiator and put new coolant in it because my jeep was overheating well they did a pressure test before that and they told me that there was no leaks the thermostat's were good and they could find nothing wrong. Well to start off with they didn't even notice that the cooling fans weren't running. On top of that there was a leak in my upper radiator hose I had a bad relay and a thermostat wasn't working. But that wasn't figured out till I had to take it to Lakelands Auto. They also got a bolt stuck in my right front tire and they tried to charge me for a brand new tire and acted like it was like that before I brought it up there which was a complete lie. I promise you you will regret taking your vehicle to Firestone it is not mastercare it is toddlercare.
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May 2023 by david hutchinson
I realized I needed an oil change on my truck and didn't have time to do it myself this time. So I took my truck to Firestone reputable company right?? My mistake was when I got my bill, I got a very rude awakening the only thing missing when I got it were the and the Mask and Gun. They charged me three times as much for the oil than I could have purchased it for at a auto parts store. Class act Firestone, but I'm one and done with you.
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May 2023 by Ree C
I have been going to this Firestone since I was 17 and driving my first car. The first technician I remember trusting was here as well (Anthony). I have quite a few complaints about this store now but it all comes down to a few things (220.00 for 1 battery plus installation? Seriously this battery better last at least 5 years) Followed by receptionist (female) who is not capable of answering normal car questions or financial problems except with the words, oh this is a NEW company policy. No solutions just statements. I miss the time when everyone employed by a mechanic company knew about car maintenance and mechanisms
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May 2023 by justin williams
Servive was ok, however my battery cover to my 2019 cadillac was broken by the staff member. I would not recommend this place and I will not take my car back
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April 2023 by KARL GUNN
Janet is always ready to take care of customers in a thoughtful manner and explain things .I had them put The Indy 500 Firehawk. Tires on my 01 Corvette and just today put tires on daily driver 89 Caddy Fleetwood .couple weeks the 2000 Tahoe will receive new Michelin tires I will have them put on through Tire Rack..
