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February 2024 by Phillis Peterson
Omg they are such great people awesome customer service .everyone great but Annette thanks for taking my order by phone for I was having issues with website and having order ready so promptly for pickup by my son and curbside for me again Thanks?
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March 2023 by Victoia Gilliad
I called before I went to purchase a pressure washer and spoke with a nice guy. However, I could barely walk 10 feet into the store before a grey and red hair elderly lady shouts in my ear 'can I help you?' The greeting was so aggressive and loud that I stopped. I told her i'm their for the soap sprayer container, then she says they only fit a certain brand. In my discretion, I already know im purchasing a pressure washer but she starts rambling and yelling instantly ' we don't sell the containers at all and let me explain to you what pressure washing is' Then she rudely yells at her co-workers to go show me where the pressure washer is but she yelled at first that she was trying to help me. She made a big scene in the store in front of other customers that were just trying to checkout. It been three days since 2/3/2023 2pm and I still have to go get a pressure washer from somewhere else because I don't trust the ace store in my area due to her services. I did buy a broom since it was cheap just like the service I got. I will be reporting this to the Better Business Bereau.
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January 2023 by Garrett Whitfield
Extremely rude terrible customer service by the owner wouldn’t recommend going to this ACE for anything!!! Will drive right past it go out my way 20 min to get my supplies else where
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January 2023 by D
Excellent customer service. Supporting small and local business makes a difference.
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January 2023 by D B
Excellent customer service. Supporting small and local business makes a difference.
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August 2022 by Kayla Livingston
Great customer service and product selection!!! We love shopping here!
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August 2022 by Michael Brown
Always friendly employees ready to help you. Very clean store.
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July 2022 by CRYBABYUSA GAMING Noah Kelly
I was looking for an ffl dealer and they popped up. I called having a few questions about transfer fees, holding fees, and if I could possibly fill out some of the required paperwork prior to it being submitted when the firearm arrived. I was then very rudely informed this is nonsensical and smooth brained suggesting; and then after attempting to defend myself and telling her I would be taking my business elsewhere, she cut me off said thanks for wasting her time and hung up on me. I understand this is my first time purchasing a firearm on the web and some of the questions I asked we’re probably d*** or beneath her superior intelligence; But still why was she so rude right form the beginning. Also I will never spend money here ever again sorry.
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July 2022 by USC SC
We have always trying to patronize our local businesses. We have shopped at this ACE many many times, but this will be our last time. We were interested in a very expensive item that was not in stock, but they had a display.They offered me the display at the same price. I asked would they give a discount and that flat out said NO! So I am supposed to take it as is with no discount and there is no telling how many people messed with it.Being a local business owner myself we give discounts on displays. But to each his own.Loyal customer lost.
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July 2022 by Dustin Maples
One of the best ACE stores I’ve been to. They have nearly everything I need that keeps me from having to run all the way into Greenwood.
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January 2022 by Rick Pixton
"TL;DR" I needed a receipt from a couple weeks ago reprinted and I told her how to easily find my receipt and she got an attitude with me and was rude.Usually this place is very cordial. I use that terminology because I do not have very many interactions with staff. The store itself is typical ace hardware. Literally no different than any other. The one time I need help with a receipt so I can submit a company expense report. This lady in here wanted to give me an attitude because she is a boomer and technologically challenged. I understand that older people don't understand computers as a whole but when a tech savvy 26 year old is only trying to help take their advice and don't snap at them. She was clearly having a bad day (which I can totally respect) and had look through probably a thousand receipts to find mine. I told her to press "Ctrl +f" and she kept pressing "ctrl + f8" while yelling at me that it didn't work (as if someone has tried to coach her through this before and didn't work, I wonder why it didn't work). Like I said I usually have no problems because I walk in and walk out.
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September 2021 by Libby Owens
I can't comment much on this one because I didn't go inside. I took a friend who went in to have keys ?made. They were busy, but he was waited on promptly and was out within a few minutes.
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June 2021 by Bobbi Bernat
Very helpful and nice employees!
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May 2021 by david hutchinson
Pretty nice place people were friendly and helpful I'd go back.
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April 2021 by Judy Turner
Appreciate the friendly helpful curbside pickup. Very thankful for this option.