-
February 2024 by Ethan Grigsby
Poor excuse for customer service, even worse excuse for management, managers closed the store over an hour early some days, and didn’t bother to clean the store most nights before closing to fit their needs of wanting to get home sooner, management left sales associates alone in the store while going to shop at Belk or grab food from across the street, most management didn’t even attempt to follow proper closing/opening procedures, not to mention the practical “bullying” of the employees, the lack of effort in price changes, prices are constantly wrong and not even changed some days when they are supposed to be, store manager and district manager lack of effort in keeping the store clean, keeping it looking decent, clothes and even sometimes full tables are in piles, employees/management doesn’t attempt to re-fold them, store manager can’t stay off of her phone for more than 5 minutes and their cameras don’t even work?Honestly a sad excuse for an establishment with employees/management with no care for the customers, their fellow coworkers, or their jobs
-
November 2023 by Annie P
Me and my daughter just walked into the store not realizing it is time to close…one of the employees rudely yelled at us and said they are closing in 2 minutes…i am 50 years old….i never had a experience of young teenagers yelled at me. No matter what… the company need to train their employees for better customer service…we will not coming back to this store…
-
November 2022 by jenni K
We love Rue 21! I buy work clothes there and my teen daughter loves them too. Clothes are great quality at affordable prices. The shopping atmosphere is awesome between the staff and the music. Be warned, this is not a place for anyone over Gen X. The styles and such are not for older people.
-
September 2022 by Jordan Camp
Love Rue 21! The store looked great and I love their T-shirts! Amber and Abby were always super helpful anytime I came into the store and always made me feel confident in what I was buying! They almost always have a good sale and go above and beyond to make sure you have a good experience! They even have a plus sized section, which is great for someone like me. Definitely recommend!
-
July 2022 by Ana Sousa
The clothing size was unorganized. I ordered the wrong size dress. It was too large for me. The dress tag indicated a size L, however the clothing label stated an XXL.
-
June 2022 by Windy Brown
This place has definitely had a turn around. I started back shopping here about month ago and as soon as I entered the store I was greeted by Amber! She literally took me by the arm and help me put together the perfect attire for my occasion. She even had me step out of my comfort zone a bit and I loved it! Here again the day before my birthday and she has done it again!!!! Absolutely amazing experience! We even picked out poolside attire! Looking forward to my next visit!! Thank you Amber, 5 stars is not enough!!
-
June 2022 by Kindra Carroll
The General Manager Amber help me find a nice outfit, she was very helpful and friendly
-
March 2022 by Kassioteia Gilchrist
Employee name Matthew was very rude bc he made a mistake not taking the sensor off my shirt ... I made three trip for one shirt to this store in a week.
-
December 2021 by Jessica Mahon
Great friendly staff
-
March 2021 by Michelle Luna
I love the styles and clothing at rue21, a great store that's perfect for my age demographic. I wish clothes were a little cheaper and I wish there was a little more variety but hey, still very cute clothes and I love the aesthetics.
-
November 2019 by Jerry Carmack
Nice clothes
-
June 2019 by Brandi Godfrey
My go to! Always get the best service!
-
May 2019 by Latoya Hill
My kids love the store
-
May 2019 by Maggi Palmer
Doesn't have a lot of choices for people who wear clothes over XL
-
April 2019 by Rebecca Morgan
Great prices on the clearance items.
