CVS, a well-known pharmacy and retail chain, has received mixed reviews from its customers. While some customers praise the exceptional service and helpfulness of the staff, others have expressed frustration with long wait times and high employee turnover. The store manager, Juan, has been described as "top-notch," professional, and helpful in assisting customers with locating items. Additionally, employees like Kyla Litton, Tosha Leviner, Scott, Carlos, and Kyla have been praised for their exceptional customer service, patience, and willingness to go the extra mile to ensure a positive experience. However, the pharmacy line is often reported to be wrapped around the building, and the high turnover rate of employees has been a concern for some customers. Despite these challenges, the store's convenient location has been cited as a positive factor for those who use the pharmacy services. Overall, the reviews highlight a mix of positive and negative experiences at CVS, with the exceptional customer service of certain employees serving as a bright spot for many customers.
my checkout man, Juan, was so helpful and polite! And had a great smile too!
December 2023
The Store Manager, Juan, was top notch. Professional, helpful and helped me located the items I was looking for. CVS is lucky to have him leading this store. 5 out of 5 Stars. 10/10 Service. Make sure to shop here!
September 2023
Competent friendly staff. Store is always ordered and well stocked. Enjoy the CVS app and its savings.