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March 2024 by William Fale
The worst continental breakfast I've ever had. 4 days of bagels and muffins instead of a warm breakfast.
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March 2024 by Nahem de los Reyes Laya
Great service Mr.Niel was very nice
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March 2024 by Brandon Small
The rooms are decent but the service and the way they double charge your credit card without being able to tell you why and have yet to receive a refund or even a call back from owner who I was promised would call by IHG corporate who failed to call back either. I’m literally having to keep pestering them to try to get my compensation which has yet to happen. BEWARE OF THIS LOCATION 2681 Dry Pocket Rs Greer SC. Again management and staff except room cleaners suck
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February 2024 by Samantha Clark
Prior to booking I called in to ensure the pool was up and running. I had a 5 year old who really wanted to swim so our decision on the hotel was based off needing an indoor pool.When I called, they stated it was down for cleaning but would be open the following morning at 6 am. Once I arrived to the hotel, there were other guests eagerly waiting for the pool and was told once again that the pool would be open in the morning at 6 am.When we woke up, we put on our bathing suits with the intention of eating breakfast and swimming before check out but when we went down, the pool was still closed.I asked the front lady and she stated it would be closed for cleaning until probably this evening meaning we stayed at this hotel for no reason!I understand these things happen and yes, I prefer to swim in a clean pool…that is not where my frustration lies. We booked this specific hotel for a specific amenitie where we were told more than once the pool would be available to us. I would have not paid $150 to just sleep somewhere..we wanted to swim.My son was very upset and doesn’t understand these things like an adult would. His whole night was ruined but was okay with waiting until the morning. He woke up happy and cheerful thinking he was going to swim and it broke my heart to tell him otherwise.We could have easily booked somewhere else that had an open pool if we were not fed wrong information prior to booking. Very dissatisfiedNoteworthy details: Don’t believe them when they say the pool will be open the next morning or you will be seriously disappointed the next day.
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February 2024 by Brandon Smith
Staff was great to work with and addressed any issues quickly. Breakfast was really good and comfortable dining areas. Indoor pool was great for the kids. Good experience.
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February 2024 by Jerry Sanchez
This place is awesome, even a great breakfast make me ready to go exploring.
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February 2024 by Susan Davis
Not a great
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February 2024 by John Kehr
Rooms: No hot water
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December 2023 by Anthony Larenzo Porter
Room are good late night check in person was great. But this morning at 0530 checkout seems like he has a problem.
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December 2023 by Alvaro Arana
Great staff, everyone from the counter to the cleaning staff, the lady name Morella from the breakfast area is very attentive, nice and also Sebastian from room service. we felt welcome and relaxed at this hotel. we where there for whole week.
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November 2023 by Vaithianathan Devarajan
It was a great experience to stay at this hotel. The hotel was clean and neat. There was a swimming pool which is well maintained. We also found a Gym which was maintained properly and the workout machines were in excellent condition. Hote provided complimentary continental breakfast and served hot pan cakes on demand.Overall it was a good value for money and I will stay in this hotel, anytime I visit GreenvilleRooms: Rooms were clean and neat.Nearby activities: It is very close to Airport. We can find all eateris, walmart, best buy and other stores in just 3 - 4 miles radius.Safety: It is a safe place with many hotels hotels arround.Walkability: It was a good place to do a walk and it is very close to Michelin HNA Walking TrailFood & drinks: Hotel provided complimentary continental breakfast. They served hot pan cakes on demand.
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October 2023 by Brad Andrews
Great place to stay. Instantly greeted by Anish at the front desk. The guy is friendly and professional and you can tell he genuinely wants to make the customers stay as comfortable as possible. I was provided all the information needed not only by the hotel but recommendations for local restaurants as well. The lobby, elevators, and room are very well maintained. And if you travel as often as I do make it a habit to take the stairs at least once. If the stairwells are clean the rest of the hotel is and the stairwells here I rate a 10. While the hotel is located with easy access to the interstate and many restaurants, it is secluded, safe and quiet.
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October 2023 by Charlie Parker
We spent a week as part of a golf package. The rooms were very nice. The service was wonderful. Breakfast was delicious. Especially the young lady, Morella, who prepared our breakfast. See the picture attached.
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April 2023 by Jasmin Mathieu
Rooms are definitely not sound proof and dogs barking really loud. Nothing but disappointed..
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March 2023 by Casey C
Blood on the counter and stains on the mattress encasements. This place is straight nasty for a Holiday Inn Express. Thankfully we had not brought our luggage in yet, because we immediately when back downstairs and asked for a refund. I will say they did not give us any grief for asking to leave, almost as if it happens all the time. Go some place else.
