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June 2023 by Michael Bonello
Called me back and answered all my questions. Great service
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February 2023 by Michelle Carter
Great insurance company
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February 2023 by Margaret Thompson
I love this company. The best insurance company I ever worked with.
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February 2022 by Dana Goode (Goodegirl)
My mother in law was with John Keller for about 3 years and had her policy cancelled without a phone call or text, after a misunderstanding on a bill. There was no consideration for her, even though she's elderly and has a great driving record! She was able to get the SAME COVERAGE with Progressive and SHE SAVES $45 PER MONTH!!! So Thank you John Keller because she's now with a better company AND you're not getting her money!!! If you're with this agency, please call Progressive and get a quote because you could be saving money each month also!
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February 2022 by Pam Perry
I recently had an accident and although I mainly corresponded with the claims department, Jay & Pat were so awesome guiding me through the process.
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February 2021 by christy braasch
I have been with John Keller since 2008 with a home policy abs now with automotive. The team always answers the phone and solves any issues or questions immediately. The rate they gave me was half of what I was paying with a previous agent. They actually make my life easier with Autodraft. I would recommend this company to anyone.
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February 2021 by Ivana
Allstate is very flexible! My agent is very informative and helpful. They found the best coverage to fit my needs. Thank you John Keller!
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February 2021 by Katie England
I have had a great experience with my agent and Allstate. The service has been wonderful and the cost is affordable- that’s saying a lot with two teenage boys as drivers on our policy!
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February 2021 by Trey Meadors
John and his staff are great to work with.
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February 2021 by Zeezy Wazzy
I loved working with this agency all the way up until I realized I had a tow bill that I had to switch agents to get squared away (didn’t get handled for a month) , also I took drivers improvement courses not only for the car but also motorcycle (discounts were never added to my policy’s). I was with this agent for 2-3 years I hope that they will do a better job communicating in the future.(Update) It has not even been a week since I switched agents and my new agent took care of my tow bill ( reimbursement) and cut my premium on my policy down by 3/4 of what I was paying with John Keller’s agency . Y’all really need to do better anyone looking into to doing business with theses people (John Keller) ....don’t haha .
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February 2021 by Jan-arendt Klingel
Only good if you don´t need any service from them. Since early January 2020 I´m trying to get money back on a landlord policy for a house that we sold. No replies, no help. I even send an official letter to Allstate.
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February 2021 by Robert Hughes
I have been with John Keller & Allstate for 16 years . Great people and Service. Jay and Miss Pat are always awesome.
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February 2020 by Carol Rector
Very friendly and professional
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February 2020 by Kmgetsm
It all started off just the way it should've, soon after theres been nothing but issues. I've had a policy canceled without noticed and have been given false hope about my coverage but lapsing. A representative says we "will make sure you have your currently policy coverage reactivated before it automatically cancels", When asked for an email showing said promise, the agent wasn't able to provide one and also changed their wording and said they will try their best. Definitely not satisfied one bit but we'll see what happens in the next week or so.
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February 2020 by Franklin Brown
Great customer service and very helpful