-
February 2024 by Ian
The service at these facilities has gone down over the years. Staff do a poor job at communication and will ultimately overcharge you. They also tend to lose vaccine records from your primary vets, leading them to again, attempt to over vaccinate your dogs and overcharge you, unless you pay clear attention. Boarding process for drop-off and pick-up leaves more to be desired as well given the unfriendliness of the staff at the front desk. Will be going elsewhere going forward.
-
February 2024 by Virginia
Cheyenne and Dakota have been going for grooming for several years and have the best treatment and grooming as if they are royalty. I love how accommodating, courteous and professional the staff are. I have no worries about leaving my dogs as I know they are in a happy environment, always a positive time
-
January 2024 by Daliyce Creighton
There’s something trustworthy about this place and while the prices keep going up and up I still bring my dog here for vet, bath, and boarding because I know she’s in good hands!
-
January 2024 by Shane McMahon
Always friendly staff and appreciate the love they show my dog.
-
December 2023 by Max Steinbauer (SpaceCowboy)
10/10 awesome place
-
December 2023 by Jason W
My best friend, Scorpion, had his first grooming appointment here, and he can’t stop raving about the results. He says, and I quote, 'My fur has never felt softer or shined so much.' He's also said, 'I cannot wait to show off my new look to my friends at the park.' You have a very satisfied customer, and he says he'll be back every month.
-
October 2023 by Charmayne Eichman
We love Dr. Hayes. We met her in 2007 at another veterinary hospital and followed her to Rocky Creek. She helps us take the best care of our Shelties.
-
September 2023 by Ashley T
I'm so glad we found Rocky Creek. My girl has a lot of genetic fear. It's better now after 4 years but it's been a lot of work. She has bad allergies so we needed a vet practice that would take the time to make it a good experience. She has to go every 6 weeks.My girl might be fearful but she's a very good girl. A little bit of patience goes a long way with her. Rocky Creek was so excellent about listening to my advice and understanding that my advocacy for her is from a place of love and knowledge. At the first visit, she needed a hands on exam and 2 shots. She did good with the exam and 1 shot but she was done. I told them I'd call to reschedule for the other shot but that this visit was done. They understood and gave me no grief.The staff take the time to bounce her ball, they check the lobby when we go to leave, they hear me when I tell them what she needs. Something cold in her eyes? Let her feel it first. Just hold it against her ear. She needs a shot? Just let her sniff it before you get to sticking her with it. I think they schedule us around times when it's way less busy.I felt so good about it here I brought my other dog here to be euthanized. The rooms are larger and the energy is way better. For as terrible of a time it was, Rocky Creek did a wonderful job. I knew I was doing the right thing for him. They were so patient with me. The doctor was just listening to me talk about what was going on. Eventually she asked if I had made a decision. I had. She instantly shifted to being supportive of my decision. I had no doubts that I was doing it too soon.I think there are different charges for euthanizing different sizes of animals. It said the fee was for dogs over 100lbs. My boy was 101lbs. He wouldn't have been over 100lbs without his pee pad on and the ton of water he drank. If I had known 1lb made a difference, things would have been handled in other ways. It just feels wrong. I think other people should be made aware of this before they're in the same situation. I was so emotionally distraught that I didn't even notice they charged more because he was 1lb over.
-
September 2023 by Anthony Nelson
We just moved to the area and hadn't had a chance to get a new vet for our dog settled yet. When a circumstance arose that we deemed an emergency, Rocky Creek was responsive and able to get us in immediately and take care of our fur ball. Doctor, tech, and staff were all helpful, pleasant, and knowledgeable and took great care of us during an otherwise hectic time in an unfamiliar place. Location is easily accessible, clean, and welcoming environment. We will absolutely be returning as a regular client and recommend to any who may be looking. Looking forward to also utilizing their grooming and boarding as well.
-
August 2023 by Cee Black
We're coming down from upstate NY and I had to set up a new veterinarian for my Sam and Diamond. Rocky Creek provided awesome service from getting our records transferred to scheduling to making sure we were all comfortable. So happy to have found them!
-
July 2023 by Corey Plotts
Pepper loves this place. Friendly staff and great facility. Wish it was a little closer, but worth the extra drive. We'll continue use Rocky Creek Veterinary Hospital for Peppers future needs.
-
July 2023 by Caroline Seiber
We've gone here for our veterinary service through adopting a new dog and going through his heartworm treatment, and were always happy with the care shown for our pet. Everyone is competent and caring.
-
June 2023 by Tracy Bryan
From setting our initial appointment for Bruce at Rocky Creek Veterinary Hospital, to a post visit question about a vaccination, I am thrilled with the ease of communication and prompt service. The staff is welcoming, friendly, and thorough while the facility is modern and clean. Bruce really enjoyed his care from Carly and Dr. Hayes. I also appreciate the compassion and patience the entire staff showed me as a first time doggie mama. A special thank you to Amber, Carly, and Mandy.Bruce and me are excited to see what daycamp looks like.
-
June 2023 by Marie Rouse
I took Bella in for a Senior Wellness Check and Dr. Hayes was so kind and gentle with Bella. Dr. Hayes took time with me and answered all my questions about the changes in my sweet dog. The office staff and assistants to the doctors are top notch! Rest assured that your pet will be in the greatest care at Rocky Creek!!!
-
May 2023 by Lynn Pittman
We have been taking our 3 dogs and 1 cat to Rocky Creek Veterinary Hospital for several years, and we have always have a positive experience. The doctors and staff are always knowledgeable and helpful while at the same time showing compassion for their patients. I highly recommend this practice to anyone looking for a vet office.
