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February 2024 by Chad Goss
Not helping at all
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December 2023 by J Lynch
This location has an excellent and friendly team which provide daily banking and teller services.I reached out to the Asst. VP for a contact without receiving a response or assistance. My mother's experience with renewing CDs was so rudely managed. The Lynch families had and have business in Greer and G'ville SC and have banked in this location for decades. We will not be utilizing this location in the future with any large finicial endeavors.Regards- JLynch
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October 2023 by Fred Murray
Hurrying after work to arrive at this branch before closing time just to arrive at a bank that is not even occupied or in business whatsoever. Update your locations that are active. Technology is way too advanced to have this kind of stuff happening to people.
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September 2023 by Misty Ray
The slowest drive-thru around. Maybe they were short staffed. If so, why have 4 drive-thrus open?
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August 2023 by Nicole Harris
My auto loan was bought out by this bank. When I have attempted to retrieve my information to log on to pay the loan off am told I can’t and don’t have an account? I have a loan and you don’t have a way for me to access that information online? I try to pay and there are maximum’s for each day that require coming back three times to pay off? Y they would not even give me my account number over the phone to attempt to try to access? This bank has shown me with this I would never bank with them nor recommend anyone else to.
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August 2023 by Kim Thornton
I always go through the drive thru. And Jaime is the sweetest teller. The other ones need to take lessons from her , in customer service
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July 2023 by Google user
My auto loan was bought out by this bank. When I have attempted to retrieve my information to log on to pay the loan off am told I can’t and don’t have an account? I have a loan and you don’t have a way for me to access that information online? I try to pay and there are maximum’s for each day that require coming back three times to pay off? Y they would not even give me my account number over the phone to attempt to try to access? This bank has shown me with this I would never bank with them nor recommend anyone else to.
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April 2023 by Janelle Hart
This business is no longer open. I found out the hard way .
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March 2023 by Marcus Brown
Ms. Sam at the Greer location has been a pivotal point of contact in assisting my banking needs while abroad. I have yet to have an issue. Her promptness to my other banking needs is exemptifes leadership and excellence
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October 2022 by Odette Schlageter
Run! ... seriously, stay away!My husband banked with SunTrust for years and ever since Truist took over he's had all kinds of issues with the app, he cannot do mobile deposit (at all), AND apparently only account holders can deposit money into an account. This last one is new to me. I was a bank teller while in college and anyone was able to put money INTO an account. But only the account owners can remove or authorize other transactions. We are taking our money out of this God awful bank and going elsewhere.
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October 2022 by Patricia Wall
Waited 30 minutes at drive thru.
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August 2022 by Kathy Norville
I have banked at this branch for years and always find the staff friendly and professional! I left a message today for call back and Mark returned my call in a timely manner. He was friendly and answered my questions about notary services. Upon arrival to this branch, Sam notarized items for us today, making a dull task less tedious with her smile, friendliness and knowledge of what needed to be done!
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July 2022 by Bridget Edwards
It says they are open online, but the place is closed and for sale. Please update your website to save people time from driving to this location. Thank you.
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May 2022 by Jacqueline Crawford
Since switching over to truist customer service is poor. Slow lines at drive thru. This branch is worst in 15 mile radius.
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April 2022 by PJ Childers
As a former Sun Trust customer, this was my 1st & last trip to this branch of Truist, or any other, I hope. I wouldn't have stopped by on Thursday March 16, 2022, but was told that I had to come in person to close my checking account. In Oct of 2021, I paid off the balance on my home equity line of credit that I had for many years with SunTrust. I had absolutely no idea that by doing so, it changed the minimum balance requirements that the new bank owner,Truist ,had placed with my checking account that I had maintained for years. I'm talking all the way back to American Federal days! I wasn't actively using the checking account anymore & kept a minimal balance of around $50. Approximately Dec 2021 was the 1st time I noticed that Truist was charging me $20 a month for not maintaining their minimum balance. I called & was told that I had to come into the bank to close the account. I thought this was ridiculous & expressed my wishes for the $20 be returned to my account, which it was. I didn't think about it again until March of 2022, when I happened to notice the $20 per month had continued to be withdrawn monthly. At that point, all of my money was gone & was actually a negative-$14.80. I stopped by the branch in Greer on March 16, 2022 to close this account. I thought surely they would reimburse the charges & give me my original balance before I closed the line of credit, but not only did that not happen, they actually charged me the $14.80 negative charge to close my account!!! I tried to go back using their online app to reconcile my checking account to see exactly how much of my money they took but their system would only go back 3 months. UNBELIEVABLE!!!!! HORRIBLE CUSTOMER SERVICE!!!! It was perfectly okay to close my home equity line of credit via phone, but not okay to close my checking account. Explain this to me!
