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“I’ve had an amazing experience with this team since switching from Geico. Lindy has been such a great help. She’s very knowledgeable and thorough. Look forward to being a long term customer.”
“Had a problem with some insurance and the Swails office solved the problem in short order. Another reason we have been with this company for so many, many years!!! Can't find anyone better!!!!!”
“The lady Aubrey, was really nice to start with. She spoke so that I could hear and understand her. Not trying to fast talk me or pressure me. She ask about me as a person and answer all my questions. Those things we older folks appreciate. I will deal with her if any problems or questions come up. She's a keeper”
“This office has been very accommodating with all of the changes I’ve needed to make to both my renters and car insurance over the past 9 months. I recently met with Sydney to review my policies and she was incredibly kind, compassionate and thorough. She took the time to explain my options clearly and helped me lower my car insurance while making sure I still had the coverage I needed. I truly appreciate her professionalism and genuine care as it made the whole process so much easier. Highly recommend Sydney and this office for anyone looking for reliable and supportive insurance help!”
“While I don’t live in South Carolina, I did need some advice about switching up plans on my insurance. I immediately went to Kelsey Phillips for advice. Not only is she very knowledgeable about different plans and making them suitable for someone who doesn’t even live in the same state, she brings a great energy and enthusiasm that makes any meeting with her a pleasurable experience.”
“I worked with Rhonda deLonge with Ferguson Insurance to review two different policies for homeowners coverage. The insurance requirements were quite different for each property and Rhonda was excellent in researching and providing accurate insurance options to me. Great professional knowledge and customer focused!
Thank you Rhonda.”
“I absolutely adore Mrs. Michelle! She was able to bundle my car and renters insurance for a lower deductible, more coverage, and a lower premium than what I was paying with a competitor. 10/10.”
“Both Tanner and Sam were ultra responsive. Sam provided a very competitive quote for insurance coverage on all 4 of my vehicles, as well as my home and answered all of my questions immediately, allowing me to make an apples to apples comparison. Happy to be doing business with these folks!”
“In July my former auto insurance provider sent me a quote for the next term, jacking my rates by 26%!!! I sent the quote to Brooke, and she was able to get me the same coverage for less than 2/3 what I was quoted, less than I had paid the last term. She walked me through every step of the process, made it very easy to switch. So glad I had Brooke to reach out to!”
“I have been with Shirley and David for years. We've had some claims from windshields to having rent a car. During each event they were caring, sympathetic, and extremely helpful. I have thought about looking for less expensive insurance but my thoughts changed. I truly believe that in no other insurance company would I find the small town, next door neighbor type of people that fill that office. I miss Paige, but Wendy's still there and you can't get any better service, Wendy is tops in my book. Also love the Birthday day calls.”
“Kristina Ortega was incredibly helpful! She made it so easy to find exactly what I needed. Her friendliness and efficiency made the whole experience smooth and stress-free. Highly recommend!””
“Ashley was wonderful in helping us with our son life insurance. She explained it great and walk us through the process which made it easy. Ashley is a wonderful person.”
“Highly recommend this agency! They go above and beyond to assist you. If you are looking for a place to get taken care of with you Auto and home insurance they will take good care of you!”
“Great first meeting with Tyler. Helped me understand what I need to do with my finances and the smart way to handle them. Learned about different account and made sure I understood what happened with my money when they entered them. Felt very welcomed.”
“Truly the easiest people to work with. Mark has been such an incredible resource--so kind and always willing to go the extra mile to help. We appreciate this team so very much!”
“Was only a client with them for a few months, but they were awesome. Emily was especially helpful. I have had to email her many times and she always got back to me, helped me, and was always efficient and kind. Highly recommend them.”
“Best Insurance company and agent (Rita Balliet) that I have ever had.I have watched her hard work and dedication with all of her clients for over 21 years and proud to say she is my wife.Carl”
“Wish I could give this man more than 5 stars. John Israel was very patient and professional throughout my whole claims process! I will definitely tell others about the fast service I was given before the holidays”
“Sarah helped me with my insurance policy and I really appreciated how thorough she was. She made sure I understood every detail and found a policy that fits me perfectly.”
“Howie Perk spent about 2 hours reviewing several advantage plans to see what I might save. Due to my prescriptions, there really wasn’t any savings for me. So after all the time he spent with me, I just stayed with what I had. He was really just concerned with what was best for me. Thanks Howie.”
“I recently decided to move all my insurance over to State Farm and used Jack Tankersley and his awesome team in Mt Pleasant. I have used State Farm in the past and am happy to move back and work with agents who have been in our community for decades. Prices are good, discounts and bundles are excellent and customer service at Jack's franchise is amazing. Highly recommend using this agency.”
“I just wanted to acknowledge Agent PJ Johnson and her insurance agency. They are so in tune with needs in and around the community. I, along with other area teachers was blessed to receive a generous donation from PJ’s agency toward our classroom wishlists. It was a tremendous help! The agency’s kindness and responsiveness won’t be forgotten!”
“Mr. Walker has been incredibly knowledgeable, professional, responsive, and genuinely helpful. Our family was trying to navigate State Farm policies across state lines, and even though he wasn’t originally our agent, he still took the time to give us the clear information we needed to make the right decision.
After 21 years with another State Farm agency, we decided to switch to his. The difference was immediate — personalized service, consistent care, and real support. With Mr. Walker, we finally feel valued and well taken care of.
Highly recommend!”
“Soooo happy to be back! How to switch to another provider due to cost after losing it due to an accident. I hope to never lose my coverage again The customer service is top-notch, reporting claims is a breeze. The portal never has an issue.. then working with people like Madison who is such a gem. She made the experience so wonderful so easy. I am just so thankful to be back.”
“Had GEICO for 50 years and was happy. Then I was being charged over 5000 for my wife and I. They would not change anything and progressive was 50 percent lower and only took 30 to change.”
“At the start of our trip home from our vacation, with a twelve hour drive ahead of us, our car decided to stop running. We had it towed to the AAA office on Sam Rittenberg Blvd. After we explained our situation, John said that they were very busy, but he would try very hard to get us back on the road that day. He did tell us that it might be the next day before it would be finished. We were surprised and pleased to get an estimate of the work within the hour. A few hours later, we got the call that the car was ready! We were pleased with the work, the price, and especially the fact that they worked so hard to get us back on our way home!!!”
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“Jackson, Beth, and Rebecca have been wonderful assisting with a very complicated claim. I've been a client for 3 years, and it's good to know when you need the FULL SERVICE of your agent, they are there to help! Insurance is a necessity, but customer service is a luxury few agents and Insurance companies provide.”